Re: IE Opens to White page

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: mac (macknever_at_fsmail.net)
Date: 05/13/04 

Date: Thu, 13 May 2004 01:23:45 +0100

"Jamie" <anonymous@discussions.microsoft.com> wrote in message
news:c4ae01c43875$43b2fff0$a001280a@phx.gbl...
> I've had the same problem for months and have not yet
> found a solution. I use "http://my.msn.com/" as my home
> page. I get "y.msn.com/'>here." whenever I start up my
> browser for the first time or after a few hours if the
> computer is on. Refresh always solves the problem. I
> have contacted MSN support on two occasions. I have
> followed the suggested course of action both times which
> was to delete all temporary internet files, cookies,
> reducing the size of disk space available for temporary
> internet files, etc. to no avail. Other posts have
> suggested that spyware may be a culprit. This is not the
> case either. MSN staff need to take this to tier 2
> support. I have seen many posts on this with no workable
> solutions. This occurs at my home computer, the work
> computer (when I set it to my msn homepage), and a friend
> of mine has the same problem with her msn homepage. Any
> suggestions would be greatly appreciated.

The spyware removal tool AdAware as recently added 'about blank' to its
excludes, not sure why, maybe because of what you are now reporting?
About blank is a white page when selected as your home page, you say spyware
is not the problem, have you tried Adaware?
Check for updates after downloading, then
run it, remove all red items.
http://majorgeeks.com/download.php?det=506

Also try this:
Download, update and run:
http://www.spywareinfo.com/~merijn/files/cwshredder.zip

Also have a look here:
http://inetexplorer.mvps.org/answers2.htm

HTH? 

-- 
Regards Steve.
MS-MVP. IE/OE.

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