Re: IE6 won't connect to Internet while other browsers will
From: Frank Saunders, MS-MVP (franksaunders_at_mvps.org)
Date: 05/06/04
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Date: Wed, 5 May 2004 20:42:43 -0500
"Brad" <bfleming.removethis@pcmhc.com> wrote in message
news:8e6a01c432cd$0c2e6c70$a301280a@phx.gbl
> IE6 won't connect to Internet while other browsers will.
> The program just hangs. Nothing shows up on the address
> bar, the page, or the progress bar. When you go to IE
> properties, it is very slow to respond. Ir freezes when
> you try to go to the "Connections" tab. Also, when I try
> to make configuration changes to my internet connection
> for Symantec LiveUpdate, the IE setting freeze once again
> and I have to close "rundll32.exe."
>
> I need this to work so that my server can update its virus
> definitions. It appears that Symantec's services are very
> closely tied with the ability (or lack thereof) for IE to
> work.
>
> OS: Windows 2000 Server
> Steps tried:
> Gets IP address
> Can ping WAN IP addresses and domains
> Installed other browsers (Opera and Netscape), these work
> without problems
> Ran symantec virus removal tools (Sasser, Beagle, Netsky) -
> nothing found
> Tried to uncheck "third party extensions" in IE - caused
> it to lock up.
Open the Internet Options applet in Control Panel
Uncheck "Enable third-party browser extensions" on the Advanced tab.
You may also have to set the Home Page to about:blank
Then eliminate any scumware.
See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem please post back
in the same thread.
-- Frank Saunders, MS-MVP, IE/OE Please respond in Newsgroup. Do not send email http://www.fjsmjs.com Protect your PC http://www.microsoft.com/security/protect/
- Next message: Frank Saunders, MS-MVP: "Re: xp firewall"
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