Re: Secure sites won't display

From: Frank Saunders, MS-MVP (franksaunders_at_mvps.org)
Date: 05/04/04


Date: Tue, 4 May 2004 15:43:18 -0500


"Jason M" <anonymous@discussions.microsoft.com> wrote in message
news:772525B9-8AEC-40A8-8D7F-A90B0441691D@microsoft.com
> I've been having problems accessing secure sites using IE6.0 on a XP
> system since about Feb.
> I have another system that allows me to use any secure sites, but I
> finally stopped procastinating
> and I'm trying to fix this problem. First, I tried to get a windows
> update however, I kept getting
> a server error and to try again later. Its similar to whats posted in
> this newsgroup, I've tried as
> many of the fixes as I could, but no luck. I'm listing all the things
> I have tried and need
> more suggestions.
>
>
> PC: Dell Inspiron 2650 1.4 Ghz
> Op System: XP
> IE Ver: 6.0.2800.1106, Update versions: SP1, Q810847, Q813951,
> Q813489, Q330994, Q824145
> Cipher Strength: 128-bit
>
> 1) Deleted temp files
> 2) Deleted cookies
> 3) Verified IE security settings, SSL2.0, SSL 3.0, TLS 1.0
> 4) Verfied publisher access is not available to others
> 5) System restore
> 6) SFC scan
> 7) Changed/Reinstall user profile
> 8) Installed IE 6 update Q831167, then I couldn't access any internet
> site, uninstalled 9) Crpytographic Service check
> 10) Re-register .dll's
> 11) KB 259537 indicates possible registry issue, but
> it appiled to IE 5 or lower, didn't attempt.
> 12) KB 821814 shows a possible solution, but its
> dated June 2003, which should be included
> in the SP from Feb 2004, but when I install
> the SP from Feb 2004 I can't access any sites.
> Any possible fix for this?
> 13) Windows update log
> 2004-04-30 18:54:14 23:54:14 Error IUCTL Library
> download error. Will retry. (Error 0x80072EFD) 2004-04-30 18:54:14
> 23:54:14 Error IUCTL Library download error. Will
> retry. (Error 0x80072EFD) 2004-04-30 18:54:14 23:54:14 Error
> IUCTL Library download error. Will retry. (Error 0x80072EFD)
> 2004-04-30 18:54:14 23:54:14 Error IUCTL Failed to
> download iuident.cab from http://www.windowsupdate.com/v4/ to
> C:\Program Files\WindowsUpdate\V4\temp (Error 0x80072EFD) 2004-04-30
> 18:54:34 23:54:34 Success IUCTL Shutting down
> 2004-04-30 19:29:59 00:29:59 Success IUCTL Starting
> 2004-04-30 19:29:59 00:29:59 Error IUCTL Library
> download error. Will retry. (Error 0x80072EFD) 2004-04-30 19:29:59
> 00:29:59 Error IUCTL Library download error. Will
> retry. (Error 0x80072EFD) 2004-04-30 19:29:59 00:29:59 Error
> IUCTL Library download error. Will retry. (Error 0x80072EFD)
> 2004-04-30 19:30:00 00:30:00 Error IUCTL Failed to
> download iuident.cab from http://www.windowsupdate.com/v4/ to
> C:\Program Files\WindowsUpdate\V4\temp (Error 0x80072EFD)

Windows Update Fails:
Disable your anti-virus when obtaining the updates.
Make sure that your firewall is allowing the connection to Windows Update .
This would be on ports 80 and 443.
http://v4.windowsupdate.microsoft.com/en/default.asp
If no joy - http://v4.windowsupdate.microsoft.com/troubleshoot/
Windows Update Checklist
http://www3.telus.net/dandemar/updtcl.htm
This newsgroup is read by MS staff:
news://msnews.microsoft.com/microsoft.public.windowsupdate

-- 
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup.  Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/


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