Re: Issue w/ downloading

Tech-Archive recommends: Speed Up your PC by fixing your registry

From: Frank Saunders, MS-MVP (franksaunders_at_mvps.org)
Date: 05/04/04 

Date: Tue, 4 May 2004 15:00:04 -0500

"Ian Michaud" <microsoft@velocitimedia.com> wrote in message
news:7be501c43139$deafb310$a001280a@phx.gbl
> (Repost)
>
> Hello all,
>
> One of my clients is experiencing an issue with
> downloading with IE. It is quite odd, and I have never
> experienced or heard of this issue. Let me explain in a
> little more detail...
>
> When a "download now" button is clicked (on any and every
> web site (i.e. www.hp.com)), IE sort of pauses for
> several seconds (on a broadband connection); the
> windows "flag" on the upper right-hand corner "waves";
> and the page turns blank. Nothing besides that happens.
> Nothing is downloading in the background, and nothing is
> ever installed.
>
> If any of you could give me any hints as to what may be
> the issue, I, and my client especially, would greatly
> appreciate it!

Here's the fix, courtesy of Alan Edwards, MVP:

If it is only .exe files, then read on and see if this is relevant:
You may have an invalid plugin.
Netscape-Style Plug-ins Do Not Work After Upgrading Internet Explorer
http://support.microsoft.com/?kbid=303401

Remove the plugin with Regedit.exe
Start-Run-Regedit.exe
Navigate down to this key and remove it, after exporting it as a
normal safety precaution.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Plugins\Extension\.exe

If that key exists, then you will see what plugin has been installed.
(QuickTime by the looks of it and if so, I believe they have a fix)
The key does not normally exist.

...Alan 

-- 
Frank Saunders, MS-MVP, IE/OE
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