Re: viewing pdf files

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From: Frank Saunders, MS-MVP IE/OE (franksaunders_at_mvps.org)
Date: 04/17/04


Date: Sat, 17 Apr 2004 14:56:10 -0500


"jay" <anonymous@discussions.microsoft.com> wrote in message
news:049e01c42490$61847de0$a001280a@phx.gbl
> yes, it is installed, but whenever a pdf file is called
> for, all i see is a blank window with that little windows
> simbol in the corner.
>> -----Original Message-----
>> "jay" <anonymous@discussions.microsoft.com> wrote in message
>> news:1d85101c423bd$8d1e2290$a501280a@phx.gbl
>>> any ideas why i can't view any pdf files using ie6?
>>>
>>> thanks......jay
>>
>> Is Acrobat Reader installed?
>>
>> --
>> Frank Saunders, MS-MVP, IE/OE

If it is only .pdf files, then read on and see if this is relevant:
You may have an invalid plugin.
Netscape-Style Plug-ins Do Not Work After Upgrading Internet Explorer
http://support.microsoft.com/?kbid=303401

Remove the plugin with Regedit.exe
Start-Run-Regedit.exe
Navigate down to this key and remove it, after exporting it as a
normal safety precaution.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Plugins\Extension\.pdf

If that key exists, then you will see what plugin has been installed.
(QuickTime by the looks of it and if so, I believe they have a fix)
The key does not normally exist.

...Alan

-- 
Frank Saunders, MS-MVP, IE/OE
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