Re: internet explorer

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

From: Frank Saunders, MS-MVP (franksaunders_at_mvps.org)
Date: 03/17/04 

Date: Wed, 17 Mar 2004 15:53:16 -0600

"mpp" <anonymous@discussions.microsoft.com> wrote in message
news:4223D656-F7F2-4283-9F71-EF63EB7C5308@microsoft.com
> I have 4 user accounts on one computer. Recently only one account is
> unable to load internet explorer and the error meassage "internet
> explorer has encountered a problem and needs to close" pops up. All
> other accounts seem to be able to access the web o.k. using internet
> explorer. Any suggestions are welcome?

First eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.
CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem please post back
in the same thread.

All of this has to be run as the problem user. 

-- 
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup.  Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

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