Re: IE open error
From: Ramesh [MVP] (sramesh2k_at_REMOV_NOSPAM.hotmail.com)
Date: 03/11/04
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Date: Thu, 11 Mar 2004 11:30:32 +0530
Hi John,
From: http://www.mvps.org/sramesh2k/IEFAQ.htm
----------------------------------------------------
When you click the Internet Explorer icon, window may flash a second and quits. Or, it may show an Error-Reporting dialog. This may be due to a malware Browser Helper Object which causes Internet Explorer process to terminate. If you see the Error-Reporting dialog, click "to see what data this report contains" and identify the Module Name causing this error. Temporary solution is to disable third-party browser extensions in Internet Explorer and enable IE functionality:
1. Click Start, Run, type Control Inetcpl.cpl
2. Click the Advanced tab.
3. Under Browsing, clear the Enable third-party browser extensions (requires restart) check box.
4. Restart Internet Explorer.
*Then, you need to eliminate the malware*.
Read here for further troubleshooting:
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines:
http://mvps.org/winhelp2002/unwanted.htm
Cannot open Internet Explorer:
http://www.mvps.org/sramesh2k/IEFAQ.htm
Sample Error-Report dialogs:
http://www.mvps.org/sramesh2k/images/EReport1.JPG
http://www.mvps.org/sramesh2k/images/EReport2.JPG
Download these tools and scan with each one of them:
Spybot Search & Destroy: http://www.safer-networking.org/
Ad-Aware - www.lavasoftusa.com
CoolWebSearch Shredder : http://www.merijn.org/files/CWShredder.exe
or
http://www.majorgeeks.com [search for CWShredder]
To remove the toolbars, BHOs:
Using ToolbarCop to remove the unwanted Toolband, Toolbar Icons and BHO:
http://www.mvps.org/sramesh2k/toolbarcop.htm
-- Ramesh - Microsoft MVP http://www.mvps.org/sramesh2k "John" <juhua_liu@hotmail.com> wrote in message news:uVmW#yyBEHA.3348@TK2MSFTNGP11.phx.gbl... Hi, All, I am using XP home edition. I have two other accounts besides owner account, and IE works just fine at owner account. However, IE cann't be opened at other accounts. When I open IE at other accounts, I will get error, and IE automatically shut down. Any suggestions? Thanks in advance. -- John
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