Re: IE 6 - The page cannot be displayed
From: Mike Burgess (winhelp2002_at_spamthis.com)
Date: 03/05/04
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Date: Fri, 5 Mar 2004 06:16:42 -0500
John,
>"I think the problem started after I ran Ad-aware 6.0"
http://www.lavasoftsupport.com/
See: "Repairing your Winsock Connection"
http://www.mvps.org/winhelp2002/unwanted.htm
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 03-02-04]
Please post replies to this Newsgroup, email address is invalid
-- "John Blair" <jblair1948@cox.net> wrote in message news:779701c40254$27e1e2c0$a101280a@phx.gbl... > Will doing "How to Reset Internet Protocol (TCP/IP) in > Windows XP" as described at > http://support.microsoft.com/?kbid=299357 from > http://mvps.org/winhelp2002/unwanted.htm > kill my existing TC/IP stuff or will it only affect IE. > > My IE 6 on XP gives me: "Inernet Explorer could not open > the search page." > > Currently Netscape, WS-FTP, and email are working. I don't > want to mess them > up!!! > > Is there a document that say what IE needs to run? Is > there a way to reload > JUST IE 6 either on the MS site or off the installation CD > WITHOUT reloading > my entire OS and screwing up my functioning machine? > > More info on my problem: > > > ---------- > > Currently I'm running IE 6.0.2800.1106.xpsp2.030422-1633 > Update Versions: SP1, Q330994, Q822925, Q824145, Q832894 > > I went to use IE yesterday and I got an error: > "Inernet Explorer could not open the search page." > click OK and I get a full page saying that the page may not be > there and to check my connection settings.... > > I'm running XP home on an e-Machine and have run several of > the MS updates to both XP and IE installed. I have a wireless > LAN using, a linksys wireless router/hub and remote > transceiver > - uses a usb port. Currently I'm not running a firewall like > ZoneAlarm, as my wireless router acts as a firewall (I think). > > I have Norton Antivirus and it is up to date. I've run a > complete > Virus Scann and no virus found. > > I think the problem started after I ran Ad-aware 6.0 to fix a > problem of my disk activity light staying on all the time. > Some > spyware program doing something behind the sceens. > > I usually use Netscape 7.1. I can access the network with > Netscape, WS-FTP, and Eudora email. Just NOT with IE. > > I've spent several hours reading the various files in the > Knowledge > Base to no avail. One file was saying that I needed to have > a wsock file in the Windows directory a couple of wsock.VXD > files > in the windows/system32 directory. None of those files > were there. > I searched my system and found the wsock.dll in system32 > vis windows > directory but could not find the vxd files. However this > article > also infered it was for 95 or something. > > I've looked all through the IE, Tools, Internet Options for > some > hint to the problem but not had much success. > > As I said I CAN get to the internet with all my other > applications > just not IE. I tried to download the latest SP with > Netscape, but > MS said I have to be running IE. So I couldn't down load > the update. > > What I've tried: > > The scanned your system for the possibility of > unknown\unwanted > spyware or parasites which is what I think caused the problem. > > Mike Burgess [MVP Windows Shell\User] sent me some info and > pointed me to: > > Dealing with Unwanted Spyware, Parasites, Toolbars and > Search Engines > http://mvps.org/winhelp2002/unwanted.htm > > I went through the items there and led to the following > items from > Microsoft's knowledge base that I've also done : > > "The Page Cannot Be Displayed" Error Message (XP) > http://support.microsoft.com/?kbid=826718 (IE 6) ** > http://support.microsoft.com/?kbid=326155 ** > http://support.microsoft.com/?kbid=812336 ** > http://support.microsoft.com/?kbid=315054 ** > when I did the cmd, egsvr32 /u ahiehelp.dll, > error message "LoadLibrary("ahiehelp.dll") failed - the s > pecified module could not be found" > > http://support.microsoft.com/default.aspx?kbid=307164 ** > http://support.microsoft.com/default.aspx?scid=kb;EN-US;307164 > ** > > I wnet to: http://www.cexx.org/lspfix.htm and downloaded their > tool to Repairs Winsock 2 settings - LSP-Fix > from http://www.cexx.org/lspfix.htm > > Then from there he mentioned: > > http://members.shaw.ca/techcd/WinsockXPFix.exe - Winsock > repair > utility designed for Windows XP. > > Which again did nothing to help. > > 03/03/04 > > At "Frank Saunders, MS-MVP" <franksaunders@mvps.org> Sent: > 3/2/2004 2:15:36 AM > suggestion: > > Did you update Ad-Aware and SpyBot S & D before scanning > with them? > Did you run CWShredder? > > I don't think here are any update for Ad-Aware. I'm > running V6 build 6.181 > I did down load CWShredder and ran it. It said my system > was clean. I tried > IE again. NO GO!!! > > 03/04/04 > From http://mvps.org/winhelp2002/unwanted.htm > ran: RepairTabs.reg > UnlockNoBrowserOptions.reg > WinsockFix.exe (again) > > > Anyone have any more ideas? > > TIA > > John > > > . >
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