Re: IE 6 - The page cannot be displayed

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

From: Mike Burgess (winhelp2002_at_spamthis.com)
Date: 03/05/04


Date: Fri, 5 Mar 2004 06:16:42 -0500

John,
>"I think the problem started after I ran Ad-aware 6.0"
http://www.lavasoftsupport.com/

See: "Repairing your Winsock Connection"
http://www.mvps.org/winhelp2002/unwanted.htm
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 03-02-04]
Please post replies to this Newsgroup, email address is invalid

--
"John Blair" <jblair1948@cox.net> wrote in message
news:779701c40254$27e1e2c0$a101280a@phx.gbl...
> Will doing "How to Reset Internet Protocol (TCP/IP) in
> Windows XP" as described at
> http://support.microsoft.com/?kbid=299357 from
> http://mvps.org/winhelp2002/unwanted.htm
> kill my existing TC/IP stuff or will it only affect IE.
>
> My IE 6 on XP gives me: "Inernet Explorer could not open
> the search page."
>
> Currently Netscape, WS-FTP, and email are working.  I don't
> want to mess them
> up!!!
>
> Is there a document that say what IE needs to run?  Is
> there a way to reload
> JUST IE 6 either on the MS site or off the installation CD
> WITHOUT reloading
> my entire OS and screwing up my functioning machine?
>
> More info on my problem:
>
>
> ----------
>
> Currently I'm running IE 6.0.2800.1106.xpsp2.030422-1633
> Update Versions:  SP1, Q330994, Q822925, Q824145, Q832894
>
> I went to use IE yesterday and I got an error:
>    "Inernet Explorer could not open the search page."
> click OK and I get a full page saying that the page may not be
> there and to check my connection settings....
>
> I'm running XP home on an e-Machine and have run several of
> the MS updates to both XP and IE installed.  I have a wireless
> LAN using, a linksys wireless router/hub and remote
> transceiver
> - uses a usb port.  Currently I'm not running a firewall like
> ZoneAlarm, as my wireless router acts as a firewall (I think).
>
> I have Norton Antivirus and it is up to date.  I've run a
> complete
> Virus Scann and no virus found.
>
> I think the problem started after I ran Ad-aware 6.0 to fix a
> problem of my disk activity light staying on all the time.
>  Some
> spyware program doing something behind the sceens.
>
> I usually use Netscape 7.1.  I can access the network with
> Netscape, WS-FTP, and Eudora email.  Just NOT with IE.
>
> I've spent several hours reading the various files in the
> Knowledge
> Base to no avail.  One file was saying that I needed to have
> a wsock file in the Windows directory a couple of wsock.VXD
> files
> in the windows/system32 directory.  None of those files
> were there.
> I searched my system and found the wsock.dll in system32
> vis windows
> directory but could not find the vxd files.  However this
> article
> also infered it was for 95 or something.
>
> I've looked all through the IE, Tools, Internet Options for
> some
> hint to the problem but not had much success.
>
> As I said I CAN get to the internet with all my other
> applications
> just not IE.  I tried to download the latest SP with
> Netscape, but
> MS said I have to be running IE.  So I couldn't down load
> the update.
>
> What I've tried:
>
> The scanned your system for the possibility of
> unknown\unwanted
> spyware or parasites which is what I think caused the problem.
>
> Mike Burgess  [MVP Windows Shell\User] sent me some info and
> pointed me to:
>
> Dealing with Unwanted Spyware, Parasites, Toolbars and
> Search Engines
> http://mvps.org/winhelp2002/unwanted.htm
>
> I went through the items there and led to the following
> items from
> Microsoft's knowledge base that I've also done :
>
> "The Page Cannot Be Displayed" Error Message (XP)
> http://support.microsoft.com/?kbid=826718 (IE 6)  **
> http://support.microsoft.com/?kbid=326155         **
> http://support.microsoft.com/?kbid=812336         **
> http://support.microsoft.com/?kbid=315054         **
>      when I did the cmd, egsvr32 /u ahiehelp.dll,
>      error message  "LoadLibrary("ahiehelp.dll") failed - the s
>                      pecified module could not be found"
>
> http://support.microsoft.com/default.aspx?kbid=307164  **
> http://support.microsoft.com/default.aspx?scid=kb;EN-US;307164
>  **
>
> I wnet to: http://www.cexx.org/lspfix.htm and downloaded their
> tool to Repairs Winsock 2 settings - LSP-Fix
> from http://www.cexx.org/lspfix.htm
>
> Then from there he mentioned:
>
> http://members.shaw.ca/techcd/WinsockXPFix.exe - Winsock
> repair
> utility designed for Windows XP.
>
> Which again did nothing to help.
>
> 03/03/04
>
> At "Frank Saunders, MS-MVP" <franksaunders@mvps.org> Sent:
>  3/2/2004 2:15:36 AM
> suggestion:
>
> Did you update Ad-Aware and SpyBot S & D before scanning
> with them?
> Did you run CWShredder?
>
> I don't think here are any update for Ad-Aware.  I'm
> running V6 build 6.181
> I did down load CWShredder and ran it.  It said my system
> was clean.  I tried
> IE again. NO GO!!!
>
> 03/04/04
> From http://mvps.org/winhelp2002/unwanted.htm
> ran:  RepairTabs.reg
>       UnlockNoBrowserOptions.reg
>       WinsockFix.exe (again)
>
>
> Anyone have any more ideas?
>
> TIA
>
> John
>
>
> .
>


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