Re: Windows Updater Crash
From: Frank Saunders, MS-MVP (franksaunders_at_mvps.org)
Date: 03/04/04
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Date: Wed, 3 Mar 2004 21:28:29 -0600
First eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.
CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem please post back
in the same thread.
-- Frank Saunders, MS-MVP, IE/OE Please respond in Newsgroup. Do not send email http://www.fjsmjs.com Protect your PC http://www.microsoft.com/security/protect/ "Albert Stadt" <astadt@deletethis.victoria.tc.ca> wrote in message news:40468272@news.victoria.tc.ca... > > Hi Frank, > Thanks for your attention to my problem. Unfortunately, the links that > you supplied give the same result as Windows Update. All other web > browsing works, but these sites cause an IE crash. Is there some special > scripting that Microsoft uses that is crashing my IE? Any ideas? Or > should I continue to update manually from Microsoft Downloads? > > "Frank Saunders, MS-MVP" <franksaunders@mvps.org> wrote: >>Windows Update Fails: >>Disable your anti-virus when obtaining the updates. >>http://v4.windowsupdate.microsoft.com/en/default.asp >>If no joy - http://v4.windowsupdate.microsoft.com/troubleshoot/ >>Troubleshooting Windows Update Connection and Download Problems >>http://support.microsoft.com/?kbid=193657 >> >>-- >>Frank Saunders, MS-MVP, IE/OE >>Please respond in Newsgroup. Do not send email >>http://www.fjsmjs.com >>Protect your PC >>http://www.microsoft.com/security/protect/ >> >> >>"Albert Stadt" <astadt@deletethis.victoria.tc.ca> wrote in message >>news:4044112c@news.victoria.tc.ca... >>> >>> My machine is a P2/233 mhz, 128 megs RAM with Win98SE. I used to be able >>> to connect to the Windows Update site, but now IE crashes after the main >>> page loads. A dialog box pops up saying "IE has encountered an error and >>> must close. Do you want to send a report to Microsoft?" Then when I make >>> my selection, IE resets. I uninstalled IE 6.1 and tried 4.01, 5.1, 5.5 >>> and >>> the latest 6.1 again. I even made certain to get the encryption packs >>> for >>> the old explorers. I've reinstalled Win98, ripped out the IE >>> and MS Update folders, run the repair IE utility, wiped IE with >>> IEradicate. I'm guessing the problem is either in the registry or in >>> Windows/System. I don't have an old enough reg backup to go to. Norton >>> Utilities 2000 fixed a bunch of Active X issues, but didn't fix the >>> problem. Any suggestions short of blanking my Windows folders? Should I >>> use Netscape 7.1 to avoid security issues? Only a couple of Microsoft >>> sites shut down IE; everything else seems to work. The problem may have >>> been caused by >>> Adware/spyware. I've killed these with Spybot and some other spy killer, >>> but the damage is done. I've downloaded a bunch of the updates manually >>> from Microsoft Downloads, but Microsoft Update still crashes. Any ideas? >>> ***************************************** >>> >>> ***************************************** >>> Albert Stadt Victoria BC Canada >>> http://victoria.tc.ca/~astadt >>> >>> *Remove the "deletethis" from my email before you reply to me* >> > > ***************************************** > Albert Stadt Victoria BC Canada > http://victoria.tc.ca/~astadt > > *Remove the "deletethis" from my email before you reply to me*
- Next message: Frank Saunders, MS-MVP: "Re: Missing "advanced" tab in "internet tools""
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