Re: In Internet Explorer I can download files

From: Mike Burgess (winhelp2002_at_spamthis.com)
Date: 03/03/04 

Date: Wed, 3 Mar 2004 08:11:02 -0500

Tom,
>"but when I click on a link to download a file I have problems"
What problems? ...... give us something to go on here .......

You may need to clear your TIF as you may have a corrupt file there.

Close all instances of OE and IE
Control Panel | Internet Options | General tab
Click the "Delete Files" button, when prompted place a check in:
"Delete all offline content", click OK
Click the "Clear History" button, click OK.
Click the Settings button, adjust the TIF size to 50 mb, click OK

[more info]
Possibly your cache folder is corrupt:

How To: Delete the Internet Explorer Temporary Internet Files
http://www.mvps.org/winhelp2002/delcache.htm
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 03-02-04]
Please post replies to this Newsgroup, email address is invalid 

--
"Tom" <anonymous@discussions.microsoft.com> wrote in message
news:5a6a01c40096$cdb3e5f0$a401280a@phx.gbl...
> I was working on a customer's computer the other day and
>  they can not download anything by clicking on a link on
>  a web page.  Hyperlinks work fine, but when I click on a
> link to download a file I have problems.
>
>  I tried to download Adobe Reader from Adobe's web site
>  and when I click on the link, IE says downloading in the
> bottom left of the IE window, but does not do anything
> else.
>
>  I then tried to go to Download.com to download Adobe
>  reader, same problem.
>
>  I then went to HP's web site to download a printer driver
>  and same thing happens.
>
>  I have tried disabling Norton Internet Security to see if
>  the firewall was blocking it.  No change
>
>  I did a full system scan for viruses, no change.
>
>  Tom
>