Re: Help! IE, OE, Media Player all stopped working!

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: MEW (anonymous_at_discussions.microsoft.com)
Date: 03/30/04


Date: Tue, 30 Mar 2004 14:18:27 -0800

All spyware programs did not detect any spyware.
I cannot log into my other 2 Outlook Express accounts.
When I attempt to switch users, it crashes right after the
password screen loads. I don't have enough time to try and
log in (it crashes about 1 second after the password prompt
in OE).
Is there some setting or file that could have gone haywire?
I'm now thinking that my best bet is to wipe the hard drive
and start fresh. I don't want to do this, but there
doesn't seem to be anyone else who has experienced this
problem and/or solved it.
I did send an error report to MS. Is there a way to check
and see if they have ever addressed the problem before?

>-----Original Message-----
><anonymous@discussions.microsoft.com> wrote in message
>news:14d0601c41542$08c94710$a501280a@phx.gbl
>> CWShredder didn't find anything and nothing looked strange
>> with HJT. I still can't open IE and Windows Media Player,
>> but have noticed something strange.
>> I have 3 usernames for Outlook Express. 1 main account and
>> 2 sub-accounts from the main (3 different usernames and
>> different e-mail addressess). I can open Outlook Express
>> using the Main username. I can view, send, and receive
>> mail for the main account only. I try to switch to the
>> other 2 accounts and it crashes! What is going on?
>> Help!
>
>Did you try the spyware fixes while logged on as each of
the problem users?
>
>--
>Frank Saunders, MS-MVP, IE/OE
>Please respond in Newsgroup. Do not send email
>http://www.fjsmjs.com
>Protect your PC
>http://www.microsoft.com/security/protect/
>
>>> -----Original Message-----
>>> "MEW" <anonymous@discussions.microsoft.com> wrote in
message
>>> news:13f1201c412e5$3d474c30$a101280a@phx.gbl
>>>> Yikes! When I try and run Internet Explorer, Outlook
>>>> Express, and Windows Media Player all get errors and
>> shut down!
>>>> Internet explorer: Has encountered a problem and needs to
>>>> be shut down. Error:
>>>> AppName: iexplore.exe AppVer: 6.0.2800.1106 ModName:
unknown
>>>> ModVer: 0.0.0.0 Offset: 00000009
>>>>
>>>> Outlook Express: MSIMN
>>>> MSIMN executed an invalid instruction in
>>>> module <unknown> at 0000:00000017.
>>>>
>>>> Media Player:
>>>> WMPLAYER caused an invalid page fault in
>>>> module <unknown> at 0000:00000009.
>>>>
>>>> I have tried tons of things (reinstalled Windows,
>>>> reinstalled Internet Explorer Service Pack 1) and several
>>>> other suggestions from Microsoft and nothing has worked.
>>>> I tried to install the Internet Explorer service pack to
>>>> fix problems with IE and OE shutting down, but it states I
>>>> need IE Service Pack 1, which is already installed.
>>>> AVG 6.0, SpyBot, Ad-aware don't find anything!
>>>> Help!!!!
>>>
>>> First eliminate any scumware.
>>> See
>>> Dealing with Unwanted Spyware, Parasites, Toolbars and
>> Search Engines
>>> http://mvps.org/winhelp2002/unwanted.htm
>>>
>>> Note that AdAware and SpyBot S & D will each catch some
things the
>>> other won't. Also, each needs to be updated before
every use,
>> even when just
>>> downloaded. There's also a lot more to do than just
those two
>>> programs. CWShredder is also available here:
>>> http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
>>> **Post your HijackThis log to
>>> http://forums.spywareinfo.com/ or the Spyware forum at
>>> http://forum.aumha.org/ for expert analysis, not here.**
>>> Alternative download pages for Ad-Aware, Spybot,
>> HijackThis and CWShredder
>>> may be found on this page:
>>> http://aumha.org/a/parasite.htm.
>>> If trying everything at that site does not fix the
problem please
>>> post back in the same thread.
>>>
>>> --
>>> Frank Saunders, MS-MVP, IE/OE
>.
>



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