connecting to internet

From: BDECKED (anonymous_at_discussions.microsoft.com)
Date: 03/25/04


Date: Thu, 25 Mar 2004 13:39:29 -0800

Hi all, hope someone can help.

WE are running Windows XP upgrade from Win 98 and
everything was working fine until a few days ago when we
couldn't log on the the internet with IE. Our connection
is OK as we also have AOL and connection through them is
OK. We get a message saying "IE has experienced a problem
and is shutting down. WE have tried the following:

downloading a new version of IE but we gwet a message
saying we have a later version and installation of the new
version stops.

re-installing Windows XP but are told the OS already
exists and we can't reinstall.

WE thought of un-installing IE in order to install a new
version but have been unable to figure out how to un-
install.

Would appreciate any help/direction to fix this problem.

Thanks



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