Re: Help--IE 6 won't open

From: Frank Saunders, MS-MVP (franksaunders_at_mvps.org)
Date: 02/14/04 

Date: Fri, 13 Feb 2004 19:10:33 -0600

"Da5id" <genenospamgirard@msn.com> wrote in message
news:1052901c3f291$5b7bde10$a601280a@phx.gbl
> Several weeks ago I noticed that all of the buttons,
> animations, and some images in my Yahoo DSL browser would
> not work. Tech support at Yahoo said it was an Internet
> Explorer/script (Java, VBS, other?) issue. Now Internet
> Explorer will not open at all. When I click on the icon
> on my desktop absolutely nothing happens -- no error
> messages, no hard drive thrashing, no nothing. The
> engine itself is working inasmuch as I can utilize the
> MSN browser, the crippled form of the Yahoo browser, and
> Crazy Browser. I have tried the following:
>
> CHKDSK
>
> DEFRAG
>
> Virus check -- MicroTrend, Norton, AVG, and others
>
> Double checked Zone Alarm Pro, including attempting to
> start with firewall disabled
>
> Spyware and Adware scan with four different programs and
> removed all entries.
>
> Tried different combinations of "Set Program Access and
> Defaults"
>
> Successfully uninstalled and reinstalled Internet
> Explorer version 6 -- (in other words I uninstalled
> Internet Explorer from Ad/Remove Programs, downloaded the
> set up and install files for a full Internet Explorer
> version 6 install, performed the install with no error
> messages (although the download was very short because
> the install program recognized that I needed few, if any
> files) and got a brand-new different and shiny Internet
> Explorer icon on my desktop. That's the one that does
> nothing. Also whenever a program tries to open
> the "default browser" nothing happens.
>
> Related Issue: Some Advertisements and Buttons in Web
> Pages are missing across browser platforms, i.e.,
> Netscape and Opera.
>
> System:
> Windows XP operating system
> HP Intel P-4 1.6 MHz
> 1 GIG DDR memory
> 1.5 Mb ADSL SBC Yahoo Internet connection
>
> Any assistance will be greatly appreciated.

First of all, you can't uninstall IE6 on WinXP. If somehow you managed, you
screwed up the computer.

How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/?kbid=318378

Also, see Dealing with Unwanted Spyware, Parasites, Toolbars and Search
Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each need to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.

If trying everything at that site does not fix the problem please post back
in the same thread. 

-- 
Frank Saunders, MS-MVP, IE/OE
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