Re: Ramesh [MVP]
From: Ramesh [MVP] (sramesh2k_at_REMOV_NOSPAM.hotmail.com)
Date: 02/10/04
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Date: Tue, 10 Feb 2004 09:41:05 +0530
msrating.dll is a genuine Windows system file [or comes with IE]. Tried repairing/reinstalling IE.
-- Ramesh - Microsoft MVP http://www.mvps.org/sramesh2k ------------------------------------------------- Prevent Spyware from being installed: http://www.mvps.org/sramesh2k/Malware_Defence.htm ------------------------------------------------- "wh" <anonymous@discussions.microsoft.com> wrote in message news:d77001c3ef89$a13578e0$a001280a@phx.gbl... Disable third-party browser extensions Did not help, in the error signiture, the ModName is msrating.dll The spyware was NRPR.exe "NetRat" Anything els I shouold look for? >-----Original Message----- >When you click the Internet Explorer icon, window may flash a second and quits. Or, it may show an Error- Reporting dialog. This may be due to a malware Browser Helper Object which causes Internet Explorer process to terminate. If you see the Error-Reporting dialog, click "to see what data this report contains" and identify the Module Name causing this error. In most cases, it may be the spyware DLL. Therefore, reinstalling Internet Explorer [in case of a spyware DLL] may not help. > >To test with: Disable third-party browser extensions in Internet Explorer: > >1. Click Start, point to Settings, and then click Control Panel. >2. Double-click Internet Options. >3. Click the Advanced tab. >4. Under Browsing, clear the Enable third-party browser extensions >(requires restart) check box. >5. Restart Internet Explorer. > >If this helps, read here for further troubleshooting: >Cannot open Internet Explorer: >http://www.mvps.org/sramesh2k/IEFAQ.htm > >Sample Error-Report dialogs: >http://www.mvps.org/sramesh2k/images/EReport1.JPG >http://www.mvps.org/sramesh2k/images/EReport2.JPG > >Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines: >http://mvps.org/winhelp2002/unwanted.htm > >-- >Ramesh - Microsoft MVP >http://www.mvps.org/sramesh2k >------------------------------------------------- >Prevent Spyware from being installed: >http://www.mvps.org/sramesh2k/Malware_Defence.htm >------------------------------------------------- > > ><anonymous@discussions.microsoft.com> wrote in message news:d08a01c3ef67$d634cb80$a301280a@phx.gbl... >When I exicute internet explorer I get an: > >Internet explorer has encoutered a problem and needs to >close. > >error > >I removed some spyware viruses but I don't know if they >are at fault here. I can check the the error report, but >I am not sure what I need to know. > >. >
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