Ramesh [MVP]

From: wh (anonymous_at_discussions.microsoft.com)
Date: 02/10/04


Date: Mon, 9 Feb 2004 19:54:49 -0800

Disable third-party browser extensions

Did not help, in the error signiture, the ModName is
msrating.dll

The spyware was NRPR.exe "NetRat"

Anything els I shouold look for?

>-----Original Message-----
>When you click the Internet Explorer icon, window may
flash a second and quits. Or, it may show an Error-
Reporting dialog. This may be due to a malware Browser
Helper Object which causes Internet Explorer process to
terminate. If you see the Error-Reporting dialog,
click "to see what data this report contains" and
identify the Module Name causing this error. In most
cases, it may be the spyware DLL. Therefore, reinstalling
Internet Explorer [in case of a spyware DLL] may not
help.
>
>To test with: Disable third-party browser extensions in
Internet Explorer:
>
>1. Click Start, point to Settings, and then click
Control Panel.
>2. Double-click Internet Options.
>3. Click the Advanced tab.
>4. Under Browsing, clear the Enable third-party browser
extensions
>(requires restart) check box.
>5. Restart Internet Explorer.
>
>If this helps, read here for further troubleshooting:
>Cannot open Internet Explorer:
>http://www.mvps.org/sramesh2k/IEFAQ.htm
>
>Sample Error-Report dialogs:
>http://www.mvps.org/sramesh2k/images/EReport1.JPG
>http://www.mvps.org/sramesh2k/images/EReport2.JPG
>
>Dealing with Unwanted Spyware, Parasites, Toolbars and
Search Engines:
>http://mvps.org/winhelp2002/unwanted.htm
>
>--
>Ramesh - Microsoft MVP
>http://www.mvps.org/sramesh2k
>-------------------------------------------------
>Prevent Spyware from being installed:
>http://www.mvps.org/sramesh2k/Malware_Defence.htm
>-------------------------------------------------
>
>
><anonymous@discussions.microsoft.com> wrote in message
news:d08a01c3ef67$d634cb80$a301280a@phx.gbl...
>When I exicute internet explorer I get an:
>
>Internet explorer has encoutered a problem and needs to
>close.
>
>error
>
>I removed some spyware viruses but I don't know if they
>are at fault here. I can check the the error report, but
>I am not sure what I need to know.
>
>.
>



Relevant Pages

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