Re: cannot access IE
anonymous_at_discussions.microsoft.com
Date: 02/28/04
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Date: Sat, 28 Feb 2004 11:26:25 -0800
>-----Original Message-----
>James,
>The first thing to do is to scan your system for the
possibility of
>unknown\unwanted spyware or parasites that may be causing
your problem(s).
>
>Dealing with Unwanted Spyware, Parasites, Toolbars and
Search Engines
>http://mvps.org/winhelp2002/unwanted.htm
>__________________________________________________________
__
>Mike Burgess [MVP Windows Shell\User]
http://www.mvps.org/winhelp2002/
>Blocking Spyware, Adware, Parasites, Hijackers, Trojans,
with a HOSTS file
>http://www.mvps.org/winhelp2002/hosts.htm [updated 02-24-
04]
>Please post replies to this Newsgroup, email address is
invalid
>--
>
><anonymous@discussions.microsoft.com> wrote in message
>news:400701c3fe28$10526c90$a101280a@phx.gbl...
>>
>> >-----Original Message-----
>> >James,
>> >Understanding and Troubleshooting Unrecoverable Errors
>> (Faults) in IE
>> >http://support.microsoft.com/?kbid=276393
>> >
>> >The IE Error Report generates a "appcompat.txt" file.
>> >This can usually be found in:
>> >
>> >C:\Documents and Settings\<user name>\Local
Settings\Temp\
>> >
>> >Paste the contents (if found) in your next message.
>>
>__________________________________________________________
>> __
>> >Mike Burgess [MVP Windows Shell\User]
>> http://www.mvps.org/winhelp2002/
>> >Blocking Spyware, Adware, Parasites, Hijackers,
Trojans,
>> with a HOSTS file
>> >http://www.mvps.org/winhelp2002/hosts.htm [updated 02-
24-
>> 04]
>> >Please post replies to this Newsgroup, email address is
>> invalid
>> >--
>> >
>> >"James" <anonymous@discussions.microsoft.com> wrote in
>> message
>> >news:39c001c3fe15$4bea23f0$a401280a@phx.gbl...
>> >>
>> >> >-----Original Message-----
>> >> >I got booted off IE and when I try and get back on,
I`m
>> >> >given the error messages and asked if I want a
report
>> >> sent
>> >> >in. I`m able to get online using MSN Explorer, but
>> still
>> >> >unable to using IE, which I prefer. When I did an
>> error
>> >> >scan in the Help section, it turned up these
things...
>> >> >
>> >> >(i ex`d out the addy)
>> >> >
>> >> >The application, C:\Program Files\Internet
>> >> >Explorer\iexplore.exe, generated an application
error
>> The
>> >> >error occurred on 02/27/2004 @ 13:28:34.807 The
>> exception
>> >> >generated was c0000005 at address xxxxxxxx (ntdll!
>> >> >RtlAllocateHeap)
>> >> >
>> >> >Faulting application iexplore.exe, version
>> 6.0.2800.1106,
>> >> >faulting module ntdll.dll, version 5.1.2600.1217,
fault
>> >> >address xxxxxxxxxx
>> >> >
>> >> >
>> >> >The application, C:\Program Files\Internet
>> >> >Explorer\iexplore.exe, generated an application
error
>> The
>> >> >error occurred on 02/27/2004 @ 18:34:59.086 The
>> exception
>> >> >generated was c0000005 at address xxxxxxx (winshow)
>> >> >
>> >> >....please help?
>> >> >.
>> >> >
>> >> this was the initial message i recieved...
>> >>
>> >> Internet Explorer has encountered problems and needs
to
>> >> close. We have created an error report that you can
>> send
>> >> to help us improve IE. We will treat this report as
>> >> confidential.
>> >>
>> >> click for details...
>> >>
>> >> This report includes information regarding the
condition
>> >> of IE when the problem occurred; the operating system
>> >> version and computer hardware in use, your digital
>> product
>> >> ID, which could be used to identify your liscence,
and
>> the
>> >> Internet Protocal address of your computer.
>> >>
>> >> again, click for more info...
>> >>
>> >> then the jibberish...something about Exceptional
>> >> Information, code and flags. Something on System
Info,
>> >> vendor code, bla bla. Module 1 Image base, Image
>> size,
>> >> etc... and all the rest a lot of technical stuff
about
>> >> modules 1,2, 3, etc... that`s it.
>> >
>> >
>> >.Mike...Local Settings are not found in the areas you
>> specified. There is an NT User DAT file. No idea what
>> that is, or if it has anything to do with my problem.
>> >
>
>
>.Thanks...went to that site. But where do I begin?
What do you recommend? There were so many downloads
there.
>
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- Previous message: Philippe Borel [Switzerland]: "Re: IE 6 on XP - Starts ok, but takes 15 secs to allow access"
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- Reply: Mike Burgess: "Re: cannot access IE"
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