IE 6 browser will not open (an error message appears)

From: MRP (anonymous_at_discussions.microsoft.com)
Date: 02/28/04 

Date: Sat, 28 Feb 2004 11:15:17 -0800

I am having the exact same problem! Even downloaded
explorer again, and still no help. I hope someone can
address this.

>-----Original Message-----
>My in-law's computer has started having problems with
>their Internet Eplorer (IE 6.0). A few days ago, they
>connected to the internet (thru dial-up) and tried to
>open the browser window, and a message popped up that
>said, "Internet Explorer has encountered a serious error
>and needs to close". I have seen this message before (on
>other computers), but I would just close the browser and
>open it up again and everything would be back to normal.
>However, when they get this message every time that they
>try to open the browser. They had been having some
>problems the week before as well. Their computer was
>infected with a Trojan virus that kept changing their
>homepage. However, I talked them through the process of
>deleting the virus (they have McAfee installed and I have
>them update the dat files frequetly) and getting rid of
>the registry items that Microsoft suggested. That seemed
>to fix the problem. They did not delete any keys that
>they weren't supposed to, and the computer worked fine
>again up until a few days ago. Has anyone else dealt
>with this problem before? I have searched every inch of
>Microsoft's page to see if I could find a solution, but I
>have come up empty. I appreciate any help that someone
>could give me. My father in-law works from home and uses
>the internet quite frequently, so this is putting a
>damper on things. Thank you!
>.
>

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