Re: IE 6 browser will not open (an error message appears)

From: Mike Burgess (winhelp2002_at_spamthis.com)
Date: 02/28/04 

Date: Sat, 28 Feb 2004 14:00:31 -0500

Jessica,
The first thing to do is to scan your system for the possibility of
unknown\unwanted spyware or parasites that may be causing your problem(s).

Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 02-24-04]
Please post replies to this Newsgroup, email address is invalid 

--
"Jessica" <anonymous@discussions.microsoft.com> wrote in message
news:3a4201c3fe23$f07c8a30$a401280a@phx.gbl...
> My in-law's computer has started having problems with
> their Internet Eplorer (IE 6.0).  A few days ago, they
> connected to the internet (thru dial-up) and tried to
> open the browser window, and a message popped up that
> said, "Internet Explorer has encountered a serious error
> and needs to close".  I have seen this message before (on
> other computers), but I would just close the browser and
> open it up again and everything would be back to normal.
> However, when they get this message every time that they
> try to open the browser.  They had been having some
> problems the week before as well.  Their computer was
> infected with a Trojan virus that kept changing their
> homepage.  However, I talked them through the process of
> deleting the virus (they have McAfee installed and I have
> them update the dat files frequetly) and getting rid of
> the registry items that Microsoft suggested.  That seemed
> to fix the problem.  They did not delete any keys that
> they weren't supposed to, and the computer worked fine
> again up until a few days ago.  Has anyone else dealt
> with this problem before?  I have searched every inch of
> Microsoft's page to see if I could find a solution, but I
> have come up empty.  I appreciate any help that someone
> could give me.  My father in-law works from home and uses
> the internet quite frequently, so this is putting a
> damper on things.  Thank you!

Relevant Pages

  • Re: IE6 Cannot Process Javascript
    ... And, are you sure this machine is free of parasites, spyware, adware, etc. ... > and restating the browser. ... > I believe that this may be as a result of a virus attack. ...
    (microsoft.public.windows.inetexplorer.ie6.browser)
  • Re: Adobe Acrobat
    ... Tools> Internet Options> Advanced> Browsing ... Let AD-Aware Scan your system for advertising Spyware ... If you use a HOSTS file, ... Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines ...
    (microsoft.public.windows.inetexplorer.ie6.browser)
  • Re: Speed Help.
    ... It's often recommended that the Temporary Internet Files ... Let AD-Aware Scan your system for advertising Spyware ... If you use a HOSTS file, ... Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines ...
    (microsoft.public.windows.inetexplorer.ie6.browser)
  • Re: HTTP 500 error
    ... Tools> Internet Options> Advanced> Browsing ... Let AD-Aware Scan your system for advertising Spyware ... If you use a HOSTS file, ... Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines ...
    (microsoft.public.windows.inetexplorer.ie6.browser)
  • Re: IE give error report
    ... This is for IE 5 but the fix may be the same, ... This may be caused by a third-party program (adware, spyware, parasite). ... Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines ... the URL below - some malware may kill your internet connection when it is ...
    (microsoft.public.windows.inetexplorer.ie6.browser)