Re: cannot access IE
anonymous_at_discussions.microsoft.com
Date: 02/28/04
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Date: Sat, 28 Feb 2004 10:24:12 -0800
>-----Original Message-----
>James,
>Understanding and Troubleshooting Unrecoverable Errors
(Faults) in IE
>http://support.microsoft.com/?kbid=276393
>
>The IE Error Report generates a "appcompat.txt" file.
>This can usually be found in:
>
>C:\Documents and Settings\<user name>\Local Settings\Temp\
>
>Paste the contents (if found) in your next message.
>__________________________________________________________
__
>Mike Burgess [MVP Windows Shell\User]
http://www.mvps.org/winhelp2002/
>Blocking Spyware, Adware, Parasites, Hijackers, Trojans,
with a HOSTS file
>http://www.mvps.org/winhelp2002/hosts.htm [updated 02-24-
04]
>Please post replies to this Newsgroup, email address is
invalid
>--
>
>"James" <anonymous@discussions.microsoft.com> wrote in
message
>news:39c001c3fe15$4bea23f0$a401280a@phx.gbl...
>>
>> >-----Original Message-----
>> >I got booted off IE and when I try and get back on, I`m
>> >given the error messages and asked if I want a report
>> sent
>> >in. I`m able to get online using MSN Explorer, but
still
>> >unable to using IE, which I prefer. When I did an
error
>> >scan in the Help section, it turned up these things...
>> >
>> >(i ex`d out the addy)
>> >
>> >The application, C:\Program Files\Internet
>> >Explorer\iexplore.exe, generated an application error
The
>> >error occurred on 02/27/2004 @ 13:28:34.807 The
exception
>> >generated was c0000005 at address xxxxxxxx (ntdll!
>> >RtlAllocateHeap)
>> >
>> >Faulting application iexplore.exe, version
6.0.2800.1106,
>> >faulting module ntdll.dll, version 5.1.2600.1217, fault
>> >address xxxxxxxxxx
>> >
>> >
>> >The application, C:\Program Files\Internet
>> >Explorer\iexplore.exe, generated an application error
The
>> >error occurred on 02/27/2004 @ 18:34:59.086 The
exception
>> >generated was c0000005 at address xxxxxxx (winshow)
>> >
>> >....please help?
>> >.
>> >
>> this was the initial message i recieved...
>>
>> Internet Explorer has encountered problems and needs to
>> close. We have created an error report that you can
send
>> to help us improve IE. We will treat this report as
>> confidential.
>>
>> click for details...
>>
>> This report includes information regarding the condition
>> of IE when the problem occurred; the operating system
>> version and computer hardware in use, your digital
product
>> ID, which could be used to identify your liscence, and
the
>> Internet Protocal address of your computer.
>>
>> again, click for more info...
>>
>> then the jibberish...something about Exceptional
>> Information, code and flags. Something on System Info,
>> vendor code, bla bla. Module 1 Image base, Image
size,
>> etc... and all the rest a lot of technical stuff about
>> modules 1,2, 3, etc... that`s it.
>
>
>.Mike...Local Settings are not found in the areas you
specified. There is an NT User DAT file. No idea what
that is, or if it has anything to do with my problem.
>
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