Re: Home Page not loading until I hit refresh button, after a GPO modification

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Hi Pascal,

Do you mean the issue resolved after you uncheck and re-check the option
"use automatic configuration script"?

Do you have a proxy server in the network to use automatic configuration
script deployment on all IE clients? If so, I suspect the issue may be
related to the proxy server configurations.

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

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--------------------
| From: "Pascal Goulet" <hugorobichrg@xxxxxxxxxxxxxx>
| References: <O0NgylQrHHA.4200@xxxxxxxxxxxxxxxxxxxx>
<USLyxqWrHHA.3656@xxxxxxxxxxxxxxxxxxxxxx>
| Subject: Re: Home Page not loading until I hit refresh button, after a
GPO modification
| Date: Wed, 13 Jun 2007 11:26:00 -0400
| Lines: 185
| X-Priority: 3
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| Message-ID: <u$39q8crHHA.3448@xxxxxxxxxxxxxxxxxxxx>
| Newsgroups: microsoft.public.windows.group_policy
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| Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP05.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.group_policy:4031
| X-Tomcat-NG: microsoft.public.windows.group_policy
|
| Hello Ken,
|
| Thanks a lot for your reply !
|
| I'll try to answer to the question you asked me.
|
| - I have more then 800 client on my network. So to delete cookie,
temporary
| files and reset internet setting on all users profile who have the
problem
| might be hard.
|
| - I can confirm you that all web pages (on the internet) configured as
home
| pages have the same problem. (intranet home page are working fine)
|
| - My users receive the "This page cannot be displayed" when they firt
open
| IE
|
| - Changing the defautl home page does'nt resolve the issue.
|
| Meanwhile I was waiting for you reply, I found a solution to fix this
| problem. If I open IE, go to the tools menu - Internet Option,
Connection
| tab, Lan Setting, and that I uncheck the "Use Automatic configuration
| script", save my settings, close the browser and do the inverse operation
to
| check the "use automatic configuration script" It fixe the problem. But
my
| problem is that I have to do this for all my users. I tried to find the
way
| to do it with the regedit tools but I was unsuccessfull at this time.
|
| Pascal
|
|
| ""Ken Zhao [MSFT]"" <v-kzhao@xxxxxxxxxxxxxxxxxxxx> a écrit dans le
message
| de news: USLyxqWrHHA.3656@xxxxxxxxxxxxxxxxxxxxxxxxx
| > Hello Pascal,
| >
| > Thank you for using newsgroup!
| >
| > From your post, please help me confirm if the issue occurs on all web
| > pages
| > when they are configured as home pages. Meanwhile, when you first load
IE,
| > have you received "This page cannot be displayed" error page or other
| > error
| > page?
| >
| > At this moment, to narrow down the issue, I suggest you manually set
| > another homepage in IE and reload the Internet Explorer to see if the
| > issue
| > still occurs.
| >
| > If the issue still occurs, I will suggest you follow these steps to
reset
| > all settings of IE to see if it can help.
| >
| > 1. Delete the cookies
| > 1) Click Start, click Search and click For Files or Folders
| > 2) Type "Cookies" (without the quotation marks) and click Search Now
| > 3) Delete files in the cookie directory
| >
| > 2. Delete all the temporary files
| > 1) Open Internet Explorer
| > 2) Click Tools, click Internet Options and click Delete Files button in
| > the
| > General tab
| >
| > 3. Delete the downloaded objects
| > 1) Open Internet Explorer
| > 2) Click Tools, click Internet Options and click settings button in the
| > General tab.
| > 3) Press View Objects.
| > 4) Remove all the Objects there.
| >
| > 4. Remove the Plug-Ins in Internet Explorer
| > 1) Close all the Internet Explorer windows.
| > 2) Open a Windows Explorer window by right Click My Computer and choose
| > Explore.
| > 3) Locate the following folder:
| > C:\Program Files\Internet Explorer\PLUGINS
| > 4) Remove all the files in this folder.
| > Note: You may also move them to another folder.
| >
| > 5. Delete SoftwareDistribution folder
| > 1) Stop Automatic Updates service.
| > a. Click Start, click Run, type services.msc.
| > b. In the right pane, stop the Automatic Updates service.
| > 2) Delete C:\Windows\SoftwareDistribution folder.
| > 3) Test the issue again.
| >
| > 6. Reset all settings of Internet Explorer
| > 1) Under the General tab, click Clear history button.
| > 2) Under the Security tab, click Default Level button.
| > 3) Under the Content tab. Under Content Advisor the button default is
| > "Enable..."
| > Click on "Clear SSL" under Certificates, and click on "OK."
| > 4) Under "Local Area Network (LAN) settings" click on the "LAN
| > Settings..."
| > button - remove all checkmarks and settings unless actually required to
| > use
| > a proxy and close the window
| > 5) Under the Programs tab, click Reset Web Settings.
| > 6) Under the Advanced tab, click Restore Defaults button.
| > Under Browsing put a checkmark into or remove the checkmark from "Enable
| > third-party browser extensions (requires restart)".
| > 7) Click on "Apply", then "OK"
| > 8) Close Internet Explorer and restart the computer.
| >
| > 7. Disable all third party Add-ons
| > 1) Open Internet Explorer.
| > 2) Click Tools to select Manage Add-ons.
| > 3) Disable all third party Add-ons.
| >
| > Meanwhile, I suggest you connect one client to the internet directly
using
| > dialup connection to see if the issue still occurs. It will help us
| > isolate
| > the influence of DNS, network configurations and proxy settings.
| >
| > Please try the steps above and provide us with the results. If you have
| > any
| > concerns with the steps provided, please feel free to post back.
| >
| > Thanks & Regards,
| >
| > Ken Zhao
| >
| > Microsoft Online Support
| > Microsoft Global Technical Support Center
| >
| > Get Secure! - www.microsoft.com/security
| > <http://www.microsoft.com/security>
| > ====================================================
| > When responding to posts, please "Reply to Group" via your newsreader so
| > that others may learn and benefit from your issue.
| > ====================================================
| > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| >
| >
| >
| >
| > --------------------
| > | From: "Pascal Goulet" <hugorobichrg@xxxxxxxxxxxxxx>
| > | Subject: Home Page not loading until I hit refresh button, after a GPO
| > modification
| > | Date: Tue, 12 Jun 2007 11:50:43 -0400
| > | Lines: 19
| > | X-Priority: 3
| > | X-MSMail-Priority: Normal
| > | X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
| > | X-MIMEOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
| > | X-RFC2646: Format=Flowed; Original
| > | Message-ID: <O0NgylQrHHA.4200@xxxxxxxxxxxxxxxxxxxx>
| > | Newsgroups: microsoft.public.windows.group_policy
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| > | Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP05.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.group_policy:3987
| > | X-Tomcat-NG: microsoft.public.windows.group_policy
| > |
| > | Hi,
| > |
| > | Yesterday I had to turn an option ON in the Internet Explorer
| > Maintenance
| > -
| > | Preference Mode in my default user GPO. After i did my modification,
| > all
| > my
| > | users had the same problem. Once they start their internet explorer,
| > their
| > | home page refuse to
| > | load. They get a dns error timetout. But if they hit the "F5" key
or
| > the
| > | refresh button from the browser (wich is Internet Explorer 6.0) the
web
| > site
| > | load without problem and every other web page they wish to see works
| > | perfectly. If they close their browser and start it again, the same
| > problem
| > | happen until they hit the "refresh" key.
| > |
| > | I did put the GPO as it was before my modification but even with a
| > gpupdate
| > | /force on my clients computer, the problem still remains.
| > |
| > | Thanks a lot for your future reply !
| > |
| > |
| > |
| > |
| >
|
|
|

.

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