Re: I cannot boot Windows XP in safe mode

hi Santistas,

how is the physical drives on the system mounted ? ,

Does your C drive mounted on SATA or IDE ?

This might occur if yo have changed your drive from SATA or IDE to SATA or
IDE drive or NTOSKRNL or HALL.dll is damaged in most of the situations


Action Plan
=======


See if you can get to Safe Mode this way.

Start | Run | Type: msconfig | Click OK |
Boot.ini tab | Check: /SAFEBOOT | Click Apply |
Click OK | When you see the prompt to restart the computer |
Click Restart

Don't forget to UNCheck /SAFEBOOT in msconfig after/if you get into Safe
Mode and are done doing whatever or you will be STUCK in Safe Mode.


2) run recovery console and run chkdsk /r within the recovery console.

3) Try uninstalling a newly installed program and check if safe mode is
working


Question
======
when was the last time it worked

what changes did u made after which safe mode stopped working

REgards,
Sainath SMB KID.


"SantistaS" wrote:

Hi Sainath,

a) The version 9f Windows XP is 5.1, Build 2.600, Service Pack 2
b) The version of mup.sys is the same: 5.1.2600.2180
c) When the reboot occurs, tege is no error message. Windows just reboots
when reads "mup.sys" and then opens the same black window as before (the
same as after pressing the key F8).
d) This rebbot happens only with the "safe mode" options (with network,
....).
If I choose "start normallly", or "the last known good working", etc.
Windows opens and works normally.

I hope this helps.

SantistaS

"Sainath , SMB KID"
Hi santistas,

can you please tell us what is the

a) OS version along with SP versions

b) what is the version of mup.sys ?

c) what is the detail error of mup.sys

d) is it happening only with safe mode or with any modes listed when you
press F8

Regards,
sainath.

"SantistaS" wrote:

Hi,



I cannot boot Windows XP in safe mode.

The process runs up to the "mup.sys" file and then reboots.

I found no virus using Norton and AVG antivirus.

Any suggestions?

SantistaS









.

Relevant Pages

  • Re: Issue ~ Sata NTFS Drive Issue
    ... Let's see what happens when you install the OS onto your Seagate 320 GB SATA ... your boot drive with your other PATA drives serving as backup/storage ... I don't have a problem with the partition or drive ... if I boot in safe mode. ...
    (microsoft.public.windowsxp.general)
  • Re: Issue ~ Sata NTFS Drive Issue
    ... SATA HDD is connected, or does the problem occur *only* when the SATA HDD is ... I don't have a problem with the partition or drive ... but the final result is different between safe mode and normal/safe ... to one of your other drives - why not try installing the XP OS onto that ...
    (microsoft.public.windowsxp.general)
  • Re: Install Sata drivers
    ... >>> beacause it already includes all the required sata, raid, etc drivers. ... >>the purposes of allowing WinXP to install without pressing F6. ... > connected via IDE -- i.e., there's no necessity for these drives to ...
    (alt.comp.periphs.mainboard.asus)
  • Re: PATA HDD and only 2 IDE connectors
    ... It has 2 IDE connectors and 4 SATA connectors. ... the drives, I wouldn't even thing of going there. ...
    (comp.sys.ibm.pc.hardware.chips)
  • Re: hard drive install
    ... The IDE power cables, which there are 3 connectors for, have ... > from the 2 CD drives to the bottom of the case where the HD will be. ... >> since I've installed HDs before, but I guess I've only heard of SATA ...
    (microsoft.public.windowsxp.hardware)
Loading