Re: Control Panel won't open

In news:D62282F9-D4A0-4DEC-BAA4-8AC5931E250D@xxxxxxxxxxxxx,
ShadowSteala <ShadowSteala@xxxxxxxxxxxxxxxxxxxxxxxxx> had this to say:

My reply is at the bottom of your sent message:

> Every time I try to open this, it refreshes the page. Desktop icons
> disappear, leaving only the background wallpaper and then reappear as
> if I hadn't tried anything. Has anyone heard of such an event? Event
> Viewer has no errors, I tried to reinstall the rundll.exe from CD as
> mentioned in a Microsoft online help doc, did a cfs /scannow, nothing
> happened, used Ashampoo Winoptimizer 2002 to clean the registry, all
> of which have not solved the issue.
>
> Any further help greatly appreciated.

That's probably because it's "sfc /scannow" for starters. Your problem is
USUALLY malware related however. The following is my standard pile of
silliness that might actually prove to be of value.

Virus:
www.grisoft.com - AVG
www.antivir.com - AntiVir
http://www.my-etrust.com/microsoft/index.cfm - CA eTrust

Spyware:
www.lavasoft.de - AdAware
http://security.kolla.de/ - Spybot
http://www.microsoft.com/athome/security/spyware/software/default.mspx -
Microsoft Anti-Spyware Beta

Trojan:
www.emsisoft.com/en/software/free/ - a Squared
http://swatit.org/ Swat It

Before cleaning download this:

LSP-Fix - a free program to repair damaged Winsock 2 stacks:
http://www.cexx.org/lspfix.htm

Use that should cleaning out your PC remove or damage your in-place winsock
and you can't connect to the internet.

>From the virus and trojan category pick one application, they're all free,
download it and install it. Make sure that you update it. From the spyware
category pick all three, download them and update them to the latest
definitions. Reboot, press the F8 key over and over again, from the menu
select Safe mode without networking. Do your cleaning in there. Reboot to
regular mode and run the scans again. This isn't going to be quick or easy
but it might just solve your problems and it should prevent you from further
problems so long as you keep them updated and scan often. Most of them can
be enabled to update and scan automatically.

Galen
--

"And that recommendation, with the exaggerated estimate of my ability
with which he prefaced it, was, if you will believe me, Watson, the
very first thing which ever made me feel that a profession might be
made out of what had up to that time been the merest hobby."

Sherlock Holmes


.

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