Re: System Failures due to Update 811493
From: Brad (obhayes_at_hotmail.com)
Date: 4 Mar 2004 15:01:59 -0800
I have had exactly the same problem on a windows 2000 machine.. See my
message below which I posted to the microsoft.public.security
newsgroup. however I had no replies. I think this is a serious issue,
I doubt many people ever try to uninstall a hotfix though once it is
on the machine so this kind of thing doesn`t get noticed although you
would expect it to be system tested at microsoft.
If you get any news, I would be interested.
I have windows 2000 Server sp3 set to download the security updates
automatically, this security update 811493 downloaded last night (UK
I decided to remove just this update from within add remove programs,
when I did so my Server now will not reboot!, the windows splash
screen comes up with the blue progress bar which completes but then I
get the fatal blue screen with the message "the dynamic link library
winsrv could not be found" and it just reboots. there were a few more
numbers I can post with the message but this was the main body of the
I have rebooted this box many times (even the same day before removing
this update) without any problems. Has anyone else experienced
problems or have attempted to remove this latest update?
The reason I decided to uninstall the update, was that SQL Server sp3
is installed on the same server and I do full text searches on this,
some of these searches started running very slowly (whereas they had
been performing well) and the only thing that had changed on the
machine was this update, hence I tried to remove it.
any suggestions appreciated.
"Dave Burakoff" <daymon@ExtraneousDataRemove.videotron.ca> wrote in message news:<email@example.com>...
> Over the past week or so, I have been getting repeated
> requests by Windows update to install update 811493.
> Thinking that these were fixes to the update, I installed
> them. After the sixth install, ODBC stopped working on the
> server. Only now do I find out that there are documented
> problems with 811493. So we proceeded to remove all the
> instances of 811493 in the Add/Remove box. Now the system
> restarts, gets to the point just after the Server 2003
> banner screen, and then reboots (over and over and over).
> I was able to run the repair procedure and I can now boot
> the system. But I am unable to get into the Management
> Console, nor can I restore from tape because the Veritas
> Media service will not start (probably due to the fact that
> SQL server wont start either) I get the message "The
> ordinal 29 could not be located in the dynamic link library
> odbcbcp.dll". Who comes up with these cryptic messages
> Our supplier suggests we re-install the OS. I find this
> unaccepatble for several reasons. First, I did not install
> the OS, and I am not an MCSE. We paid Dell/Getronics to do
> the install for us. I do not relish paying their exorbitant
> rates again. Second, if a faulty Microsoft Critical update
> caused the problem, then Microsoft should come up with a
> fix for it. As an OEM customer, Microsoft says I am not
> eligible for support from them (the human kind anyhow).
> My rant being finished, has anyone seen the problem before
> and could anyone suggest a fix other than re-installation