Re: Remote Desktop ActiveX Control

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Are they XP SP3? We have seen many cases like thins one. You may need to add the RDP Client Control to IE add-on. This search result may help. Please post back with the result.

This portion of the Remote Web Workplaces requires the Microsoft ...This portion of the Remote Web Workplaces requires the Microsoft Remote Desktop ActiveX Control. Symptom: After upgrading the XP to SP3, you may receive ...
www.chicagotech.net/remoteissues/rwwerroe1.htm


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"Sammie" <Sammie@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:FFA1E20C-C25D-499B-BB97-4F81C9727248@xxxxxxxxxxxxxxxx
Setting up new laptop and I had none of these problems on 7 other computers:

Connecting to the RWW: From company internal website, clicking on the RWW
link, I get: "This portion of the remote web workplace requires the microsoft
remote desktop activex control. Your browser's security settings may be
preventing you from downloading activex controls. Adjust these settings, and
try to connect again."

Connecting to the Client: And from the RWW (accessed in another manner)
when trying to connect remotely to the client, I get: "Remote Desktop Web
Connection ActiveX control could not be installed. A connection cannnot be
made without a working installed version of the control Please contact the
server administrator."

Please help. I am the administrator. I have added my server to trusted
sites, created the certificate, installed IIS and remote desktop. Security
is set to low on trusted sites (probably dangerous, and it doesn't solve my
problem).
--
Thanks.
Sammie SBS 2003, XP PRO, OFFICE 2003 IE7

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