Re: Remote assistance not working in a DOMAIN

hi
in domain you should set group ploicy too


"Robert L. (MS-MVP)" wrote:

Do you have any domain group policy? Posting the gpresult may help.

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"Dorel Sturm" <dodo@xxxxxxxxxxxxxxxxxxx> wrote in message
news:g217b1$odv$1@xxxxxxxxxxxxxxxxxxxxxxx
Hi there,

I have here a domain with this configuration:

- computer A, B, C members of the same domain.
- all three computers are running Windows XP. Computer A is running 64-bit
version.
- all of them are on the same local network.
- all IP addresses are public addresses.
- on none of the computers the Windows Firewall is enabled (in fact the
service is stopped!)
- on all three computers the same user is logged on (administrator rights
on domain and each computer)
- in control panel in System->Remote both Remote Assistance and Remote
Desktop are enabled.

The problem is that "Offer remote assistance" does not work. All the time
I get the error "A Remote Assistance connection could not be established.
You may want to check for network issues or determine if the invitation
expired or was cancelled by the person who sent it." I tried everything
possible but no help.

The interesting stuff: Offer remote assistance works only from computer
B!!! From B to A or C works OK but never ever from computer A to B or C or
from C to A or B!!! There are no differences regarding network
connections, domain membership between computer A and B.

Remote desktop work correctly from any computer to any computer.

When I start "Offer Remote Assistance" from computer A and I enter in the
first line the IP address of computer B and I press Connect I get the
correct logged on user name on computer B (I checked this by using
different users). So the connection to computer B is OK. But when I press
Start Remote Assistance button I get the error.

Any ideas?

Thanks for your help.





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