Re: Setting up Remote Desktop web connection in winxp mce to work

I would try from another location other than her office. ie a friends house for example. Its possible her office network admins are blocking the outgoing ports. Also check to see your using the correct public IP for your router and make sure the router is configured to disable remote management. Many routers use TCP Port 80 for that and that may conflict with IIS.

--

Al Jarvi (MS-MVP Windows – Desktop User Experience)

Please post *ALL* questions and replies to the news group for the
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How to ask a question
http://support.microsoft.com/KB/555375

"CharlesM" <CharlesM@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:45B10958-1ABC-484B-BA0D-F9328FD902FA@xxxxxxxxxxxxxxxx
I still cannot connect externally. I have no problem over the internal lan.
When I had my wife try to connect from her office, we receive a message that
says Web Page cannot be displayed. I checked the ports on both
canyouseeme.org and netstat -a. The ports are open and listening. I am
running windows firewall. Is there anything else I could try. What kind of
things might block the connection?? I did change the ip to the external ip.

"Sooner Al [MVP]" wrote:

Generally no but you just have to try. Many consumer grade routers do not
support that so called loopback test, ie. call the public IP of the router
from a PC on the internal LAN. Some do. The best test is from a remote
location. Try from a friend or family members home first. If the
canyouseeme.org test passed you should be good to go.

--

Al Jarvi (MS-MVP Windows – Desktop User Experience)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
How to ask a question
http://support.microsoft.com/KB/555375

"CharlesM" <CharlesM@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:C1FF8089-9EB3-4D39-8853-DB3173BBD3F3@xxxxxxxxxxxxxxxx
>I set the ip to the local machine, and could connect locally ok. I also
>ran
> netstat -a to verify the ports were being listen to, and they were. Is
> there
> anyway to test the remote connection, other than trying to connection > from
> a
> remote computer... Can you test the remote connection via a computer > on
> the
> local network? I assume that cannot be done. Thanks for your help so
> far.
>
> "Sooner Al [MVP]" wrote:
>
>> If your testing over your local LAN use the local LAN IP of the Remote
>> Desktop [RDC] host/server PC. If testing from a remote location use >> the
>> public IP as assigned by your ISP. If your RDC host/server is behind a
>> router you need both TCP Port 80 (IIS) and TCP Port 3389 (RDC) >> forwarded
>> through the router to your RDC host/server PC.
>>
>> Keep in mind many ISPs block TCP Port 80 on residential accounts. You >> can
>> test by going to the http://www.canyouseeme.org site while logged on >> the
>> RDC
>> host/server PC. Also keep in mind your work network admins may block >> TCP
>> Port 3389 outbound for security reasons. Make sure you check with them >> if
>> this is a legitimate work related need, ie. connecting the trusted >> work
>> network to your untrusted home network and PC.
>>
>> -- >>
>> Al Jarvi (MS-MVP Windows – Desktop User Experience)
>>
>> Please post *ALL* questions and replies to the news group for the
>> mutual benefit of all of us...
>> The MS-MVP Program - http://mvp.support.microsoft.com
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights...
>> How to ask a question
>> http://support.microsoft.com/KB/555375
>>
>> "CharlesM" <CharlesM@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:3035BC61-4034-4B14-8662-2B8E07C9C705@xxxxxxxxxxxxxxxx
>> >I am trying to set up my mce xp machine as a host, I followed
>> >everything
>> >in
>> > the article by Tony Northrup dated July 2003. When I try to >> > connect,
>> > it
>> > says
>> > the webpage cannot be displayed. It says this when I try to connect
>> > from
>> > computers on the local network or when I try to connect from my work
>> > computer. My goal is to be able to access my home computer from >> > work.
>> > I
>> > am
>> > trying to connect through explorer by entering
>> > http://ipaddress:port/tsweb/
>> > If I go to control panel, performance and maintenance, admin tools,
>> > internet
>> > information services. I expanded the computer name, web sites, and
>> > right
>> > clicked on default web site and properties. ON the web site tab, I
>> > changed
>> > the tcp from 80 to my birthday. What ip address is it looking for.
>> > The
>> > internal ip of the host computer, or my external ip?
>> >
>> > On both of the other machines on the network, I can click on the >> > remote
>> > desktop icon and enter the ip address of the host computer and >> > connect.
>> > I
>> > need to be able to connect from work. Any suggestions????? I do >> > have
>> > service pack two installed, but not service pack 3.
>>


.

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