Re: Remote Desktop Connection in XP SP3

thumbs2up wrote:
I've had XP SP3 for a while now and just today I started receiving
a message when I try to use Remote Desktop on both my desktop and
my laptop. The message says...."The pre-release version of Remote
Desktop Connection has expired......" I tried going back to a
previous version, but it refused to install saying mine was newer.
Anyone else have this problem....and found a solution?

Shenan Stanley wrote:
Yes.

You have chosen to install Windows XP SP3 Release Candidate 2 (most
likely) and in doing so on your test machine (where else would you
install pre-release, unfinished updates to test?) you have taken
the risk and now should return your test machine to it's state
prior to installing the beta/pre-release/in testing/not final
release yet software.

Since you should have nothing to lose (installation of a pre-release
software should only be done on a system you are willing/able to
format and rebuild at a moments notice - virtual machines with a
revert capability are great for this) when trying to install the
pre-release software (Windows XP SP3 Release Candidate 2) simply
format and install your test machine that you are trying to install
upon.

Another option would be a cleanup of said test machine. Similar to
one you might do before installingb any major service pack full
release. The only real difference is that being a test machine -
it is not as important you backup anything...

- Uninstall unnecessary software.
- Update the hardware drivers from the hardware manufacturer's
support web pages.
- Use Disk Cleanup to clear all but the last restore point and to
free up some space not being used by much more than junk.
- Check for viruses/trojans/worms...
- Check for adware/spyware/malware...
- Use CHKDSK to check your hard disk drive for errors.
- Use DEFRAG to cleanup the drive a bit - tidy it up.

Then - once you have your test machine cleaned up - you could make
a new image of it (or however you plan to restore it each time you
are done with whatever tests you use it for) and you'd have a
better testbed machine for it.

However - being a pre-release product - there really is not a
direct support option available. You have a few options, however:

Start here:
http://technet.microsoft.com/en-us/windowsxp/0a5b9b10-17e3-40d9-8d3c-0077c953a761.aspx

Which can lead you:
http://go.microsoft.com/fwlink/?LinkId=103822

and the forums set up specifically for the pre-release product:
http://forums.microsoft.com/TechNet/ShowForum.aspx?ForumID=2010&SiteID=17

And of course:
http://www.microsoft.com/downloads/details.aspx?FamilyID=114f3599-12af-42b2-aab1-b969a62c68a7&DisplayLang=en#filelist

Where you can download it in different languages OR download a
script that sets a registry key on your system so you can get
Windows XP SP3 Release Candidate 2 from the Windows Update web page
directly.

Hope that helps!

(In short - uninstall SP3-RC2 and wait for the final release...)

Pierre wrote:
There is no option for uninstalling Windows XP SP3 on my computer
and I have the same problem with remote desktop. Can you help?

- Locate and utilize "Add or Remove Programs" in the "Control Panel"...
- Make sure the "Show Updates" box is checked...
- Uninstall (Remove) "Windows XP Service Pack 3 (32-bit x86) Release
Candidate 2" from the list...

It explains this in one of the links I have given (or in one of the links
off one of the pages that you can get to from the links I have given...) -
specifically:

Release notes for the Windows XP Service Pack 3 Release Candidate
http://support.microsoft.com/kb/936929

Uninstall information for the Windows XP SP3 Release Candidate

To uninstall Windows XP SP3, follow these steps:

1. Click Start, click Run, type appwiz.cpl, and then click OK.
2. Click Change or Remove Programs.
3. Click Windows XP Service Pack 3 (936929), and then click Remove.
4. Restart the computer.

The name may be slightly different - but if you legitimately installed SP3
at this point and did not do anything like slipstream it into your
installation media and perform a clean installation with the new media -
it's there. ;-)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


.

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