RDP works as admin but not user

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I had to replace my server that was acting as a TS server. We used Storage
craft to image the drive and set up on a new pc. I can log onto the server
as admin and the from there open another RDP to a users computer with no
problem. My user can log onto the server as herself but when she opens
another RDP session from the TS server, it dissappearswhen she clicks on
connect and never sees the logon screen. She has been able to log into her
pc remotely before using this method. I was able to recreate this issue from
my office pc. She is set up with RD permissions. After I log back onto the
TS server as admin I do have error messages concerning RDP and it allows me
to send an error message to MS, but does not say what the error is.
.

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