I work for a small tech company that uses remote support for our
customers. We currently have a support software that is a VNC wrapper
basically and are looking to migrate to a new solution that allows us
to connect over ports 80 and 443, not the 5500 it currently does. We
could do this 2 ways.
1. Purchase a solution online that is already set up for user
friendliness, file transfer, encryption, etc.
2. Or to save money, develop our own wrapper that can be used to
accomplish reliable support that is relatively easy to set up for each
connection, without the customer and us having to jump through many
hoops and command line commands just to get a connection up and
running.
Encryption is very important to us.
Has anyone had any experience with using open source ultaVNC and
creating a setup that is user friendly. Obviously there are a million
different services set up a fee, but is it feasible/worth it to try
and create our own, and if we did what it would entail.
Anyone's thoughts/suggestions would be greatly appreciated.
DoD supports Atlantis shuttle mission (Forwarded) ...North American Aerospace Defense Command... DoD supports Atlantis shuttle mission... U.S. Northern Command is the focal point for military emergency support to ...Air Force, Navy, Marine Corps and Coast Guard aircraft and Coast Guard ships ... (sci.space.news)
DoD supports Atlantis shuttle mission (Forwarded) ...North American Aerospace Defense Command... DoD supports Atlantis shuttle mission... U.S. Northern Command is the focal point for military emergency support to ... Six F-16s from the U.S. Air Force,... (sci.space.shuttle)
Re: Special upgrade treatment ... If technical support is recommending against any other ... | updates in that series or in any wider selected range of update ...customers, and the quality of LW releases is of public interest. ... and your bug backlog dry up. ... (comp.graphics.apps.lightwave)
Re: Special upgrade treatment ... If you search through this newsgroup, or google "LW 7.5 D morph mixer problems - HELP", you will find a request to confirm a bug in 7.5d, and your support department's "workaround", to wit, "... ... If technical support is recommending against any other | updates in that series or in any wider selected range of update | versions, then by all means I'd like to know about it, and I'd like to | know why. ...customers, and the quality of LW releases is of public interest. ... (comp.graphics.apps.lightwave)
NORAD and U.S. Northern Command support for STS-116 (Forwarded) ... NORAD and U.S. Northern Command support for STS-116 ... -- North American Aerospace Defense Command... NORAD -- the bi-national command responsible for air defense of the North ... (sci.space.shuttle)
