Re: Remote Desktop Access

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

So did you test over the local LAN?

http://theillustratednetwork.mvps.org/RemoteDesktop/RemoteDesktopSetupandTroubleshooting.html#Test_on_the_local_LAN

http://theillustratednetwork.mvps.org/RemoteDesktop/TroubleshootingDiagrams/Basic.html

If you can not connect over the local LAN then something on the PC itself is blocking the incoming RDP request. Check for personal firewall software or OneCare Live or NAV worm protection, etc...

If it works over the local LAN then it comes down to a addressing issue, or a blocked port on the router, etc... Its possible a simple power reset of the router may solve the issue...

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...


"Lisa M" <LisaM@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:781A7B1D-BA16-409C-80B3-6602525B293B@xxxxxxxxxxxxxxxx
I double and triple checked that I was using the correct IP address. We also
tried connecting from another computer to the "host" computer and no luck. I
tried to trouble shoot the TCP port 3389 and it says that it is available and
that it is "listening", however, I think it is the router that is causing it
to not work. I tried to see if I could find the port online through some
trouble shooting tips from that website below and it doesn't seem to be able
to find that port through the internet. I am still at a loss as to what I
can do to correct this issue. If you can think of any other suggestions I
would appreciate it.

Thanks

"Sooner Al [MVP]" wrote:

Are you calling the correct public IP?

If the PC is behind a firewall/router then you need TCP Port 3389 open...

Can you connect to the PC from another PC on the local LAN?

http://theillustratednetwork.mvps.org/RemoteDesktop/RemoteDesktopSetupandTroubleshooting.html#Troubleshooting

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...


"Lisa M" <LisaM@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:AB681C6B-DB96-4F8A-9B96-F0D2F811F4CB@xxxxxxxxxxxxxxxx
>I just got off the phone with the owner of the company who's computer I >am
> trying to access, and I went through all the set up requirements again > for
> remote desktop connection and everything is set up accordingly. I am
> still
> getting the following error message:
>
> ***The Client could not connect to the remote computer.
>
> Remote connections might not be enabled or the computer might be too > busy
> to
> accept new connections. It is also possible that network problems are
> preventing your connection.
>
> Try connecting again later. If the problem continues to occur, contact
> your
> administrator.***
>
> We have tried quite a few things, and I am still not able to connect. > The
> AV settings are set to off for allow intrusion detections.
>
> What else could this possibly be? If you could please help me I would
> greatly appreciate it.
>
> Thanks
>
>
>
>
> "Lisa M" wrote:
>
>> Approximately 2 weeks ago I was able to access a computer via remote
>> access
>> and everytime I try now I cannot access it. I have spoken with the
>> business
>> that I am trying to access and they have not changed anything in >> regards
>> to
>> their system, however, I can't access it. I am currently running on
>> Windows
>> XP Home edition and they are running on Windows XP Pro. Does this >> make a
>> difference? And if so how come I was able to access their computer
>> before?



.

Relevant Pages

  • Re: Remote Desktop Access
    ... Also check to see if your running any type of Cisco VPN client on that particular PC. ... Al Jarvi (MS-MVP Windows Networking) ... If it works over the local LAN then it comes down to a addressing issue, or a blocked port on the router, etc... ... tried connecting from another computer to the "host" computer and no luck. ...
    (microsoft.public.windowsxp.work_remotely)
  • Re: Remote connection on a LAN
    ... If its from a remote location check port forwarding on the router to verify the correct ports are ... If your testing on your local LAN are you calling the correct static local LAN IP? ... Al Jarvi (MS-MVP Windows Networking) ...
    (microsoft.public.windowsxp.work_remotely)
  • Re: Verizon, Actiontech MI424wr, FIOS, alternate port
    ... port forwarding to work through that port. ... I would test over your local LAN, ie. from another local PC, using the private LAN IP of the Remote Desktop host first to make sure you have the alternate port setup correctly including on any software firewall running on that PC. ... Al Jarvi (MS-MVP Windows Networking) ...
    (microsoft.public.windowsxp.work_remotely)
  • RE: I think Ive been hacked...please help!
    ... > connecting within seconds of boot. ... port scanning the machine from the outside ... experience performing incident response activities, ... one will run netstat and see something listening on ...
    (Incidents)
  • Re: Remote Desktop problems
    ... The> first thing you have to do is setup the router to port forward. ... In the> routers config page you should see settings to> setup port forwarding. ... Once the logon box comes up, you put in a user name>>> that's on the computer your connecting to and its password. ... >>>> laptop on my home network. ...
    (microsoft.public.windowsxp.help_and_support)