Re: Remote Desktop Connection issue; host freezes

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Are you running the newest video drivers on the PC? That can be an issue
with some systems..

--
Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
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"Daniel" <Daniel@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:5F968117-B8C7-49D4-9926-8536E866C5F4@xxxxxxxxxxxxxxxx
Well I tried looking the event logs but I couldn't see anything that would
give me a clue of what's going on.

As suggested I only opened/forwarded the TCP ports on my router and
firewall, but the problem persists.

I also tried shutting down any unnecessary programs and services running
on
the background to see if they were interfering with it but even then my
desktop freezes up so now I am really clueless of what's going on...

"Sooner Al [MVP]" wrote:

Look in the event logs for possible clues...

Also, you don't need UDP Port 3389 forwarded/opened on your
firewall/router...Only TCP Port 3389...

--
Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...


"Daniel" <Daniel@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:82C06F9A-A80C-4E21-AD3F-1ED4C08E0759@xxxxxxxxxxxxxxxx
Hi. I wonder if somebody could help me with this issue. I have set up
my
home
desktop running Windows XP Pro to accept Remote Desktop Connections. I
set
up
my router to forward the ports 3389 to this desktop, allowing both TCP
and
UDP connections. This computer has a static IP. I also configured Zone
Alarm
Pro to allow TCP and UDP connections on ports 3389. So I tested it on
my
own
network with my laptop, and it worked just fine. Then I tested it over
the
internet from a remote location, and it also worked just fine. But as
of
yesterday, when I attempted to connect from this remote location, I got
this
message: "The remote connection has timed out. Please try connecting to
the
host again" or something like that. I didn't understand why. When I got
home
I noticed that my computer had like frozen up. I pushed buttons on the
keyboard, CTRL+ALT+DEL, moved the mouse but nothing would wake it up.
The
only option was to turn it off and then back on. It turned on normally.
I
attempted then to use my laptop to remote desktop to my computer over
my
network, but it again froze the desktop. I then tried to disable Zone
Alarm
on my desktop to see if it would make a difference but it didn't. To
make
sure it wasn't a router issue, I tried the opposite, I tried to do a
remote
desktop connection from my desktop to my laptop and it worked just
fine.

So now I am clueless to what is causing my desktop to freeze up
everytime
a
remote desktop connection is attempted. Everytime I try to remote
desktop
to
it, it will connect, I can see the logon window on the client computer,
but
after a brief pause the host will freeze up and I will receive the time
out
message on the client computer. Does anybody have any idea of what's
going
on? Thanks.





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