Re: Remote Desktop Support

Reply to message from "david millsom" <millsom@xxxxxxxxxxxxxxxxxxxx> (Mon, 17 Apr 2006 10:
28:44) about "Re: Remote Desktop Support":

Thanks.

Can you point me to how do I get Remote Desktop Sharing working?

BTW - do you have any thought on pc- Anywhere?



"Sooner Al [MVP]"
<SoonerAl@xxxxxxxxxxxxxxxxxxxxx> wrote in message news:E6E58F64-9A1B-
4F39-9E15-31947FC0DC3C@microsoft. com...
As a side note I must say you could use NetMeeting Remote Desktop Sharing (RDS) to
remotely access/control your mom's PC. Personally I prefer UltraVNC though simply
because the response if much faster, at least in my experience, particularly if you
disable the rendering of the remote PCs desktop wallpaper. That is configured on the
server by the way.

--

Al Jarvi (MS-MVP Windows Networking)

This posting is provided "AS IS" with no warranties, and confers no rights...
The MS-MVP Program - http://mvp. support.microsoft.com



"Sooner Al [MVP]" wrote:

You can't use Remote Desktop to remotely access/control an XP Home machine.
You could use Remote Assistance, open "Help and Support" and search on 'remote
assistance', or UltraVNC as alternatives. You can get the UltraVNC
server, client, encryption plug-in (this is very important) and XP video driver (for
the UltraVNC host machine) from...

http://ultravnc.sourceforge.net/

Note that if your mom is running behind a firewall or router you need TCP Port 5900
open on the firewall. An alternative, and one that I have not tried, is to use
UltraVNC Single Click (SC)...

http://ultravnc.sourceforge.net/ addons/singleclick.html

I think I would try Remote Assistance first in your case. Be aware you both need to
be running XP (Pro or Home) or Windows 2003 in order to use RA...

Good luck...

--

Al Jarvi (MS-MVP Windows Networking)

This posting is provided "AS IS" with no warranties, and confers no rights...
The MS-MVP Program - http://mvp. support.microsoft.com



"david millsom" wrote:

I apologize in advance if this question has been asked many times before.

I am in the US and have a PC with Windows XP Professional.

My deal old mother in Australia has an off-the-shelf Compaq PC running Windows XP
Home Edition.

I want to trouble shoot her problems by being able to see her desktop from over
here. I.e. I want to be a remote desktop client.

Which remote packages allow me to do this? My impression is that neither Netmeeting
nor Remote Desktop Connections allows XP professional
to connect to XP Home Edition.

I have tried setting the connection with all kinds of permutation of Netmeeting and
I can get a call established but when she clicks on desktop->share, nothing happens.

If I share my screen she can see it.

Thanks,

David

Its been a long time but you could try NetMeeting "Help" or the Resource Kit...

http://www.microsoft.com/windows/NetMeeting/Corp/reskit/default.asp

------
Al Jarvi (MS-MVP Windows Networking)

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