Re: Remote Assistance

Thank you for taking the time to help! However, I am aware of the
differences in the two and my operating system is Windows XP Home Edition
Service Pack II and it does include Remote Desktop that allows a user to
access thier computer from another location.

Every computer manufacturer sets up Windows XP differently to meet the the
computer they are installing it and the Windows programs and/or files may or
may not be preinstalled from the computers manufacturer. In that case the
manufacturer places a folder in the computers help menu called Aplication
Recovery, there you can install the addtional features of XP that were not
included in the intial manufacturers setup. ie. Remote Desktop, Windows
Backup Utility etc., these parts of Windows can be found in the Application
Recovery Console under Restore Applications.

If someone would be kind enough to explain the original question posed in
this thread it would be of great appreciation!~

Thanks all the more....

Elaine


"Shenan Stanley" <newshelper@xxxxxxxxx> wrote in message
news:%23p7EZKzWGHA.1192@xxxxxxxxxxxxxxxxxxxxxxx
NJITGS wrote:
Would anyone have a possible resolution for
this message that I am receiving when attempting
to connect to a friends computer?

Remote Assistance connection could not be
established because the remote host name could
not be resolved. Please try again.

Both computers are Windows XP Home Edtion.

XP Home edition does not have Remote Desktop - only Remote Assistance.
You could install and utilize a third party application like UltraVNC or
TightVNC. (Free.)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html



.

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