Re: Remote works at one local...not the other

ok, let me tell you more detail about the problem. I have an SMC Modem/Router
from the ISP. (Comcast) I have the D-link wireless router connected through a
lan port on the SMC. Since there is no WAN port. I have gone in and port
forwarded the public IP address into the SMC and I can now ping the wireless
laptop but I still cannot get into it remotely. I have spoke with Dlink and
Comcast and Dlink says there is nothing they can do. Comcast says that with a
public IP address I do not need to port frwrd. They say it is a microsoft
problem. Without the port frwrd I could not ping the laptop. I have the port
frwrd in the SMC and not in the Dlink router. I have 3 computers connected to
the Dlink and the server is one of them. I can remote access the server but
not the laptop over the wireless connection. Please help before I loose a
customer. Thanks


"Snake49444" wrote:

So this would be the same case in a cable modem/router? I have the wireless
connection working great. I have a static IP address programed into the
wireless TCP/IP settings but I cannot remote connect to the laptop. If this
is the case, from what i've read, I need to call my cable ISP and ask them to
turn on port 3389 for the router?

"Brian Tate" wrote:

This seems to be the case Al. After fighting this all day with another DSL provider, I came to same conclusion. I'm going back into the battle tomorrow and will go have the 3389 port to see if this works.

Thanks



"Sooner Al" wrote:

Some DSL modems are also routers. If that is the case its possible TCP Port 3389 in closed. Contact
tech support to see if that is the case. Bottom line is you need TCP Port 3389 open to the private
IP, ie. the 192.X.X.X address, in order for Remote Desktop to work...

--
Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no rights...

"Brian Tate" <BrianTate@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:484B1E26-828E-46E8-B2D3-42A681D34FEB@xxxxxxxxxxxxxxxx
I'm working with a client that is trying to connect to several different locations. We have
connected with no problem to one which uses Sprint/Earthlink DSL, but for some reason, we can't
connect to some of the other locations using the same DSL service and Bellsouth fast DSL.

On the Bellsouth one, we have a static IP setup, but it seems the westell modem acts like a
firewall giving it an IP of 192.168.1.154 instead of our assinged static IP. If you go to the
network connections and try to set the IP, subnet, default gateway and DNS servers manually, it
causes the internet connection to not work. When it is set back to auto, it grabs the info and
works find. It is like there is a router/firewall attached, but there is not.

What is worse, every tech support call landed me with somebody who spoke broken English so that
was a total waste of time because I could never really understand the tech person nor do I think
he was totally understanding what I was trying to do.

The only person I got between all the calls was Steve with Microsoft tech. He was great with
English, but he could not figure out why this stuff would not work.

The error I am getting in these connections is "Could not establish connection with the remote.
The remote desktop may not be enabled, there may be too many connections, or there may be network
problems."....or something like that.

Found the error on help.Microsoft.com, but it only said to install upgrades which I have done.

Thanks in advance for any leads. Been fighting this for 9 hours today with 200 used minutes and a
dead cell phone. Could use a little guidance.


.

Relevant Pages

  • Re: TV service query ? ? ?
    ... a wireless router. ... a router with extended coverage. ... cable and a wireless connection that you can not see. ... is to have users downloading r/t video, large video files, or other ...
    (alt.home.repair)
  • Re: Using Remote Desktop From an SBS Domain
    ... when you tried to RDP while attached directly to a port on your router? ... So if 3389 needs forwarded on the client end too then that is what the ... Hopefully next week I can attempt a connection while my ISP watches the ...
    (microsoft.public.windows.server.sbs)
  • Re: Xbox 360 and Media Center Connectivity Problems
    ... between the media center pc and the xbox 360.... ... will have to try and research a wireless router/access point that will not ... deter the extender and media center from holding a connection... ... via the router, with the MCE ...
    (microsoft.public.windows.mediacenter)
  • Re: My Network Places
    ... What you want is to set your router's IP, and thus your router's DHCP server, to use a subnet that is different than the one being used by your provider's router. ... I'm not sure why you are using a bridge and separate wireless router rather than merely wirelessly connecting direct to your "provider's" router, but there is a definite plus: because you have your own wireless router, you can effectively isolate yourself from the other users on your provider's router. ... As soon as you click the "Save Settings" button, you will lose your connection, because your computer will now be on a different subnet. ... It does not provide any security and it may cause problems, ...
    (microsoft.public.windowsxp.network_web)
  • Re: wireless download speed
    ... Also, if this was done using a wireless connection, you can get a very ... In the case of a cable modem, ... and router rules can slow the router down. ...
    (alt.internet.wireless)