Re: Offering Remote Assistance results in "Permission Denied"
- From: "Sooner Al [MVP]" <SoonerAl@xxxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 13 Jan 2006 05:42:07 -0600
As usual its buried in the small print...
http://support.microsoft.com/kb/301527/en-us
"The Remote Assistance tool can be configured to enable an expert user to
initiate a Remote Assistance session by using the Offer Remote Assistance
feature. The Remote Assistance session lets the expert user help a novice
user. This feature requires the computer of the expert user and the computer
of the novice to be members of the same domain or members of trusted
domains."
http://support.microsoft.com/kb/308013/en-us
"This capability is called "Unsolicited Remote Assistance," and is designed
for use in Enterprise corporations that are using domains."
There are probably others, but you get the idea...:-)
--
Al Jarvi (MS-MVP Windows Networking)
Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
"Steve Cohen" <conehead(NOSPAM)@msn.com> wrote in message
news:e0KuZd%23FGHA.1816@xxxxxxxxxxxxxxxxxxxxxxx
> Al,
>
> Thanks for that info. Too bad MS doesn't tell you this or did I miss it
> somewhere?
>
> Steve
>
.
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