Re: View Only In Remote Assistance

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Okay, I guess your friend is running XP Home. Try this, and I should have
thought of this earlier...

Right click on "My Computer" and select Properties. Tap the Remote tab and
click on the Remote Assistance "Advanced" button. Make sure the "Allow this
computer to be controlled remotely" checkbox is CHECKED.

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual
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"gripper" <gripper@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:8CB14724-2E25-4347-8B2A-91D2ACB3CE6A@xxxxxxxxxxxxxxxx
> Thanks for the suggestion but the entry "gpedit.msc" wasn't recognised.
> Neither could I find "computer configuration".
>
> "Sooner Al [MVP]" wrote:
>
>> Its possible your friend has configured the Remote Assistance group
>> policies
>> to only allow viewing of their PC when in a RA session. Have them run
>> gpedit.msc at the command line and navigate to the "Local Computer
>> Policy ->
>> Computer Configuration -> Administrative Templates -> System -> Remote
>> Assistance" and verify nothing has been configured to only allow viewing.
>>
>> --
>>
>> Al Jarvi (MS-MVP Windows Networking)
>>
>> Please post *ALL* questions and replies to the news group for the mutual
>> benefit of all of us...
>> The MS-MVP Program - http://mvp.support.microsoft.com
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights...
>>
>> "gripper" <gripper@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:2332411D-0865-4F0E-A93A-7AC2D985027D@xxxxxxxxxxxxxxxx
>> > I've used Remote Assistance once before to help a friend where I could
>> > actually take control of his computer, with his OK of course. When I
>> > came
>> > to
>> > use it again, I could only view his screen. This time there was no
>> > option
>> > to
>> > view or control, only view.
>> >
>> > Someone earlier had suggested pressing F11 to bring up the options but
>> > this
>> > didn't work.
>> >
>> > Any advice that will allow me to control a remote computer would be
>> > appreciated.
>> >
>> > Cheers
>> >
>>
>>
>>


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