Re: Testing Remote Desktop Connection

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

The only thing I can suggest is Norton may be killing the connection. Have
you tried stopping Norton? Does Norton have worm protection turned on? I
don't happen to use the product so I can't give you further advice about
Norton, but something is obviously killing RDP since you get the not
listening condition from the PortQry test...

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual
benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...


"Harry" <Harry@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:0F25DBE3-07B8-471B-A8B7-6061964F7417@xxxxxxxxxxxxxxxx
>I finally got back to the problem and ran portqry. I tested Port 3389 and
> the result was "NOT LISTENING". I uninstalled Norton Antispam and turned
> off
> the firewall and got the same results. Any suggestions? I am also
> running
> Norton Antivirus but am running NAV on a PC that works.
>
> "Sooner Al [MVP]" wrote:
>
>> Did you use the form http://IP_Address:Port/tsweb to call the PC?
>>
>> What happens if you don't use the web method and only use the normal
>> Remote
>> Desktop connectoid...can you connect?
>>
>> What happens if you run the PortQry test? If the test reports a
>> "Filtered"
>> result then there is a firewall issue on the Remote Desktop host.
>>
>> --
>>
>> Al Jarvi (MS-MVP Windows Networking)
>>
>> Please post *ALL* questions and replies to the news group for the mutual
>> benefit of all of us...
>> The MS-MVP Program - http://mvp.support.microsoft.com
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights...
>>
>>
>> "Harry" <Harry@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:6486CEDF-B6AB-4460-A11C-73068E59EAA5@xxxxxxxxxxxxxxxx
>> >I ran NETSTAT -a and it came back with results that the PC was listening
>> >to
>> > Port 3389 as well as Port 51126 which is the one that I configured for
>> > my
>> > desktop web connection as per instructions from
>> > http://www.microsoft.com/windowsxp/using/networking/expert/northrup_03may16.mspx.
>> >
>> > Terminal Services status was "started".
>> >
>> > I am definitely calling the correct static LAN IP. I tried both the IP
>> > address and computer name.
>> >
>> > I tried connecting with the firewalls turned off. I tried connecting
>> > with
>> > the Norton Antispam shut down. I tried connecting with the Norton
>> > Antivirus
>> > turned off. No success.
>> >
>> > Just to make sure it wasn't just me, I set up a remote desktop
>> > connection
>> > with a different host PC on my business LAN but using the same laptop
>> > as
>> > the
>> > remote client. No problem. Connected on my first try. So it can't be
>> > a
>> > problem with the client computer.
>> >
>> > Do think something got corrupted on this host PC? Should I try
>> > reloading
>> > any Windows components from my original XPP CD?
>> >
>> > Still trying..... but running out of ideas.
>> >
>> > "Sooner Al [MVP]" wrote:
>> >
>> >> So is the PC listening on TCP Port 3389?
>> >>
>> >> If not, is the Terminal Services service running? If not you need to
>> >> start
>> >> it...
>> >>
>> >> --
>> >>
>> >> Al Jarvi (MS-MVP Windows Networking)
>> >>
>> >> Please post *ALL* questions and replies to the news group for the
>> >> mutual
>> >> benefit of all of us...
>> >> The MS-MVP Program - http://mvp.support.microsoft.com
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights...
>> >>
>> >>
>> >> "nanjil" <nanjil@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> >> news:5A6081B9-13AD-450D-B6B9-6CDFFF8BDBE8@xxxxxxxxxxxxxxxx
>> >> >
>> >> > Iit does not work whetehr it is connected through a wirless ip or
>> >> > wired
>> >> > ethernet ip. I also do not think i have nav2005 software. The sp2
>> >> > firewall
>> >> > says everything should be ok as far as remote connection is
>> >> > concerned.
>> >> > "Sooner Al [MVP]" wrote:
>> >> >
>> >> >> Any firewall software running on the Remote Desktop PC?
>> >> >>
>> >> >> Some folks report NAV 2005 worm protection kills Remote Desktop on
>> >> >> a
>> >> >> PC.
>> >> >> Check to see if your running anything like that, that maybe causing
>> >> >> the
>> >> >> problem.
>> >> >>
>> >> >> Are you calling the correct static LAN IP?
>> >> >>
>> >> >> --
>> >> >>
>> >> >> Al Jarvi (MS-MVP Windows Networking)
>> >> >>
>> >> >> Please post *ALL* questions and replies to the news group for the
>> >> >> mutual
>> >> >> benefit of all of us...
>> >> >> The MS-MVP Program - http://mvp.support.microsoft.com
>> >> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> >> rights...
>> >> >>
>> >> >>
>> >> >> "nanjil" <nanjil@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> >> >> news:C4A4E54A-6D85-4154-B381-1BFE141DA8A7@xxxxxxxxxxxxxxxx
>> >> >> >I have the sort of same problem. I have teh remote connection
>> >> >> >enabled.
>> >> >> > terminal services are running.yet none of the machines in teh
>> >> >> > local
>> >> >> > network
>> >> >> > are able to find it through remote connection
>> >> >> >
>> >> >> >
>> >> >> > "Sooner Al [MVP]" wrote:
>> >> >> >
>> >> >> >> Is the Remote Desktop host PC listening on TCP Port 3389?
>> >> >> >>
>> >> >> >> If not, is the Terminal Services service running? If not you
>> >> >> >> need
>> >> >> >> to
>> >> >> >> start
>> >> >> >> it...
>> >> >> >>
>> >> >> >> --
>> >> >> >>
>> >> >> >> Al Jarvi (MS-MVP Windows Networking)
>> >> >> >>
>> >> >> >> Please post *ALL* questions and replies to the news group for
>> >> >> >> the
>> >> >> >> mutual
>> >> >> >> benefit of all of us...
>> >> >> >> The MS-MVP Program - http://mvp.support.microsoft.com
>> >> >> >> This posting is provided "AS IS" with no warranties, and confers
>> >> >> >> no
>> >> >> >> rights...
>> >> >> >>
>> >>
>> >>
>> >>
>>
>>
>>


.

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