Re: "Remote Assistance connection could not be established because the remote host name could not be resolved. Please try again."

Robin,

Unless you know of a way to the the IP address of the novice I will have to
find out his IP address tonight as he is at work at the present time. The
invitation is printed below as requested.

<?xml version="1.0" encoding="Unicode" ?><UPLOADINFO
TYPE="Escalated"><UPLOADDATA USERNAME="Paul Storm"
RCTICKET="65538,1,192.168.1.XXX:3389;storm1:3389,*,LXAkAmFSjmWyQN3IGsbeXtpUrR1DXK5CV47LlXMOIWQ=,*,*,e0t5psYl8YzlY9LmbFekRsdIYNc="
RCTICKETENCRYPTED="1" DtStart="1122433349" DtLength="60"
PassStub="5r@1YrYizgoV86" L="0" /></UPLOADINFO>


Thanks for your help!
Paul


.

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