Re: Port is not working, Now what?

Ok...so your trying to connect to your office XP Pro PC from your home XP Home PC...

Is Remote Desktop enabled on the office PC?
Have you tested this over the office LAN from another PC?

Are you calling the correct public IP for the office router when you call from home?
Does your office PC use a static private LAN IP? If not, its possible port forwarding as configured
in the router may be pointing to the wrong PC if you rebooted/restarted your office PC.
Anything of interest in the logs on the office PC?
What error message do you get when you try to connect from home?

As far as your home PC is concerned you need not worry about TCP Port 3389 being open and failing
the canyouseeme.org site test. I also doubt your ISP blocks TCP Port 3389 outbound.

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no rights...


"gnomehunter" <gnomehunter@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:3C945A7F-8DD4-4338-9011-D68AD14367C9@xxxxxxxxxxxxxxxx
>
> I guess I was unclear the first time. I run Win XP Pro at the office. I
> run Win XP Home at home. I am trying to connect to my office computer from
> home. That is where the useful statistical programs are and I would like to
> work from home.
>
> Collegues can connect to their office computers from home and
> CanYouSeeMe.org tells me that the port 3389 is working at the office. That
> is why I have conclude that the problem is my outgoing connection from home.
> I don't have a friend with XP pro at home so I can't try connecting to a
> friend's computer from home.
>
> At home I use a dialup to MSN. At home I ran CanYouSeeMe and it took about
> 2 seconds to reply: "I could not see your service on <IP address> on port
> (3389). Reason: connection timed out"
>
> No home router, just one computer with dialup.
> I run Windows Firewall but I have checked the "Remote Desktop" box in the
> "Exceptions" tab.
> I run Symantic Anit-Virus but can not see any setting in there that would
> block outgoing remote connect.
>


.

Relevant Pages

  • Re: Remote Desktop Problems
    ... Ok...open TCP Port 3389 in Norton on the XP Pro box. ... Remote Desktop is enabled on the XP Pro box. ... The firewall is *NOT* blocking TCP Port 3389. ...
    (microsoft.public.windowsxp.work_remotely)
  • Re: Microsoft Remote Desktop Can not connect
    ... No you only need TCP Port 80 open if your using Remote Desktop Web ... Note that using the RDP Web Connection can complicate the issue greatly and ... Pro) you need to use a third-party program like UltraVNC. ...
    (microsoft.public.windowsxp.work_remotely)
  • Remote Desktop
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    (microsoft.public.windowsxp.help_and_support)
  • Remote Desktop Issues
    ... I'm having trouble using remote desktop from my home. ... to my office computer (with XP pro) which is on a small network of 4 ... problem says to contact the "network administarator", ...
    (microsoft.public.windowsxp.basics)
  • Remote Desktop logon error
    ... I'm trying to set up my office computer so that it can be ... running XP Pro and Remote Desktop is allowed. ...
    (microsoft.public.windowsxp.work_remotely)
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