Re: Remote Assistance question

To use the "Offer" functionality of Remote Assistance you must be a member of a domain or a trusted
domain. Is that true in your case? If so, see this Google thread for possible help...

http://groups-beta.google.com/group/microsoft.public.windowsxp.work_remotely/messages/31f52d06d1f1f18b,c9b709ecd5026443,c28fbfbec80e3691?hl=en&thread_id=9487ca423ad0205f&mode=thread&noheader=1&q=offer+group:*.work_remotely+author:Sooner+author:Al&_done=%2Fgroup%2Fmicrosoft.public.windowsxp.work_remotely%2Fbrowse_frm%2Fthread%2F9487ca423ad0205f%2Fc9b709ecd5026443%3Fq%3Doffer+group:*.work_remotely+author:Sooner+author:Al%26rnum%3D3%26hl%3Den%26#doc_c9b709ecd5026443

If your in a work group environment then you need to use either the Messenger, Email or File methods
for connection/invitation purposes...

http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/remoteassist/intro.mspx

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no rights...


"jmon" <jmon@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:128C6969-3264-4F12-BAAD-88D393D3E0B4@xxxxxxxxxxxxxxxx
>I have Windows XP Professional with SP2. I got the firewall turned off, and
> set the group policy to enable RA. However, the only way for me to get it to
> work in my environment is to boot into Safe Mode and type in the command
> prompt, "sessmgr.exe -service".
>
> Then reboot again and it seems to work fine. However, my question is this
> is a pain to do for all my client pcs. Is there a more simply way of doing
> this without having to boot into Safe Mode first and then rebooting again
> normally?
>
> Any help would be appreciated. I tried the KB articles,
> http://support.microsoft.com/default.aspx?scid=kb;en-us;301527
> but it did not help me.
>
> Thanks


.

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