Re: Remote Assist works one way but not the other

From: Shenan Stanley (news_helper_at_hushmail.com)
Date: 02/17/05 

Date: Thu, 17 Feb 2005 01:58:52 -0600

Thom wrote:
> My Cousin and I are both using cable modems through Cox Cable. I can
> access his computer with remote assist but he gets the error
> "Remote Assistance connection could not be established because the
> remote host name could not be resolved"
>
> Any suggestions why we get this one-way error?

Either using a cable-modem/dsl router?
Either have their firewall configured not to accept remote assistance?
Both getting DNS information from COX? 

-- 
<- Shenan ->
-- 
The information is provided "as is", it is suggested you research for
yourself before you take any advice - you are the one ultimately
responsible for your actions/problems/solutions.   Know what you are
getting into before you jump in with both feet.

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