Re: Remote Assistance Error

From: Robin Walker (rdhw_at_cam.ac.uk)
Date: 11/27/04 

Date: Sat, 27 Nov 2004 11:44:59 -0000

Vanthros <Vanthros@discussions.microsoft.com> wrote:

> I am trying to accept a remote assistance request however, when I
> click to open the call I receive the error "Remote Assistance failed,
> please try again."

Is the person requesting help behind a NAT router?

Please describe more of the connectivity arrangements between your PC and
the PC requesting help. 

-- 
Robin Walker
rdhw@cam.ac.uk