Re: Remote Desktop Assistance

From: remotedesktophelp (remotedesktophelp_at_discussions.microsoft.com)
Date: 11/07/04 

Date: Sun, 7 Nov 2004 15:56:02 -0800

Thanks, I will have to see if I can find an alternate location to try and
connect from. I will see if I can get enough info to try the telnet test as
well. I do know that other people have gotten this to work without having to
change anything so I do not think the port is blocked. I am wondering if
somehow my laptop is using a different port because of other things that are
installed on it. I find it puzzleing that I do not see the port definition in
the registry. Is there some way I can put a sniffer on my laptop to try and
find out what it is really doing?

"Sooner Al" wrote:

> Is it possible your work network administrators block TCP Port 3389 outbound? To test that go to
> another remote location or dialing from the laptop and try to connect. If you can then that is the
> problem.
>
> Otherwise try the telnet test to see if it pinpoints a problem area...
>
> http://support.microsoft.com/default.aspx?scid=kb;en-us;Q187628
>
> Since you can connect over your home LAN then you know Remote Desktop is setup and operating
> correctly. The problem then lies in the router, work blocking outbound ports, wrong IP,
> etc...etc...etc...
>
> --
> Al Jarvi (MS-MVP Windows Networking)
>
> Please post *ALL* questions and replies to the news group for the mutual benefit of all of us...
> The MS-MVP Program - http://mvp.support.microsoft.com
> This posting is provided "AS IS" with no warranties, and confers no rights...
>
> "remotedesktophelp" <remotedesktophelp@discussions.microsoft.com> wrote in message
> news:D95218C5-5B3A-4E6E-9512-7FC258808E89@microsoft.com...
> >I need some help setting up Microsoft Remote Desktop.
> >
> > I am trying to connect from a laptop PC running Windows 2000 at work to a PC
> > running XP behind a Linksys router on my home network. I have downloaded the
> > remote desktop client to my laptop and confirmed that it can connect to my
> > home PC from within my home network. However, when I am at work I am not able
> > to connect to my home PC. I am able to connect to my home network router’s
> > admin functions so I know I have the correct IP address for the router. The
> > home PC is set up with a static IP address. I have set up forwarding on my
> > home router to forward port 3389 to the home PC I am trying to connect to. I
> > try to connect to my home PC using the router IP address:3389. Anyone have
> > any ideas on what I might be missing? Are there any other router settings
> > that I need to make sure are done correctly? I have tried to confirm that my
> > laptop PC is using the correct port for remote desktop by checking for the
> > following registry entry
> >
> > HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\TerminalServer\WinStations\RDP-Tcp\PortNumber
> >
> > But it does not exist. The TerminalServer section does not contain WinStations
> >
> > I know of other people at work who have been able to connect to their home
> > PCs using this technique so I do not believe this access is being blocked
> > from work.
> >
>
>

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