Re: Remote Desktop Assistance

From: Sooner Al (SoonerAl_at_somewhere.net.invalid)
Date: 11/07/04 

Date: Sun, 7 Nov 2004 16:57:50 -0600

Is it possible your work network administrators block TCP Port 3389 outbound? To test that go to
another remote location or dialing from the laptop and try to connect. If you can then that is the
problem.

Otherwise try the telnet test to see if it pinpoints a problem area...

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q187628

Since you can connect over your home LAN then you know Remote Desktop is setup and operating
correctly. The problem then lies in the router, work blocking outbound ports, wrong IP,
etc...etc...etc... 

-- 
    Al Jarvi (MS-MVP Windows Networking)
Please post *ALL* questions and replies to the news group for the mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no rights...
"remotedesktophelp" <remotedesktophelp@discussions.microsoft.com> wrote in message 
news:D95218C5-5B3A-4E6E-9512-7FC258808E89@microsoft.com...
>I need some help setting up Microsoft Remote Desktop.
>
> I am trying to connect from a laptop PC running Windows 2000 at work to a PC
> running XP behind a Linksys router on my home network. I have downloaded the
> remote desktop client to my laptop and confirmed that it can connect to my
> home PC from within my home network. However, when I am at work I am not able
> to connect to my home PC. I am able to connect to my home network router’s
> admin functions so I know I have the correct IP address for the router. The
> home PC is set up with a static IP address. I have set up forwarding on my
> home router to forward port 3389 to the home PC I am trying to connect to. I
> try to connect to my home PC using the router IP address:3389.  Anyone have
> any ideas on what I might be missing? Are there any other router settings
> that I need to make sure are done correctly? I have tried to confirm that my
> laptop PC is using the correct port for remote desktop by checking for the
> following registry entry
>
> HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\TerminalServer\WinStations\RDP-Tcp\PortNumber
>
> But it does not exist. The TerminalServer section does not contain WinStations
>
> I know of other people at work who have been able to connect to their home
> PCs using this technique so I do not believe this access is being blocked
> from work.
>

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