Re: Remote Assistance through different listening port

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From: TK (sprdthword_at_hotmail.com)
Date: 10/11/04


Date: Mon, 11 Oct 2004 13:26:21 +0300

Al,
Thanks - I was just about to write that I found the problem, the fact that
the invitation was sending my internal information
(machineName.DomainName:listeningPort) when I saw your post.
The link explains what I already figured out, but it does not say if there
is a way to force the invitation to include the correct public address - the
one our ISP assigns us.
Do you know if there is a registry hack for this? It sent the Public IP
assigned by the initial provider of our ADSL service, in our case the phone
company, but it did not pick up the IP assigned by our ISP which is what is
needed for access. When I took out the machine name string and replaced it
with that IP it made the connection fine.
Thanks in advance.
TK

"Sooner Al" <SoonerAl@somewhere.net.invalid> wrote in message
news:%23A3Mns3rEHA.1816@TK2MSFTNGP09.phx.gbl...
> Additionally you might look at modifying the RCTICKET field in the
invitation file if your *NOT*
> behind a UPnP capable firewall/NAT/router...See this KB article for the
file format...
>
> http://support.microsoft.com/default.aspx?scid=kb;en-us;Q300692
>
> --
> Al Jarvi (MS-MVP Windows Networking)
>
> Please post *ALL* questions and replies to the news group for the mutual
benefit of all of us...
> The MS-MVP Program - http://mvp.support.microsoft.com
> This posting is provided "AS IS" with no warranties, and confers no
rights...
>
> "Robin Walker" <rdhw@cam.ac.uk> wrote in message
news:ckdgeb$7bq$1@gemini.csx.cam.ac.uk...
> > "TK" <sprdthword@hotmail.com> wrote in message
news:OBuEKs2rEHA.3252@TK2MSFTNGP14.phx.gbl...
> >>I have several machines behind a router and I have Remote Desktop set up
> >> with port forwarding. I have had to change the listening ports on all
but
> >> one of the machines since my router only allows port forwarding, not
> >> translating.
> >> Now I am trying to use Remote Assistance on one of them, but when I
receive
> >> the request, there is no way I can see to tell it to use the assigned
> >> listening port like I can with RDC - i.e. with RDC we type ip
> >> address:listeningPort
> >> Is there any way to make this work with Remote Assistance?
> >
> > Not sure what problem exactly you are having.
> >
> > With Remote Assistance, if you have PCs behind a NAT router, you must:
> > - have UPnP enabled in the router;
> > - have "UPnP Framework" checked as an Exception in Windows Firewall in
the PCs.
> >
> > Then Remote Assistance should look after itself. It does not always use
a fixed port number like
> > Remote Desktop. It sends the IP address and listening port number in
the RA request ticket.
> >
> > --
> > Robin Walker
> > rdhw@cam.ac.uk
> >
>



Relevant Pages

  • Re: Remote Assistance Connection
    ... initiate the request and save the invitation to a file. ... Assistance connection is made. ... (You can also reach this page from the Remote Assistance ... This ticket file includes a pointer to your private IP ...
    (microsoft.public.windowsxp.general)
  • offer remote assistance error message
    ... "There is a problem with the invitation and it cannot be opened. ... Remote Assistance, the sender of this invitation will have to send you a new ... The Workstation is XP Pro, ... remote assistace invitations from the admin group to which I am a member of. ...
    (microsoft.public.windowsxp.work_remotely)
  • Re: REmote Assistance does not work
    ... >computer is behind a router or firewall, ... >the invitation to change the Private IP to the Public IP ... Use Windows ... >to establish the Remote Assistance session". ...
    (microsoft.public.windowsxp.help_and_support)
  • RE: remote assistance
    ... I have mangaed now to get a message inviting me to give remote assistance ... "Andy W" wrote: ... As an experiment I sent her an invitation to access my computer and ... she could see me change screen and type messages. ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: REmote Assistance does not work
    ... Troubleshooting Remote Assistance Issues ... "When you receive an invitation from an Internet user whose ... the Private IP behind the router or firewall, ...
    (microsoft.public.windowsxp.help_and_support)