Re: Remote Assistance through different listening port

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

From: Sooner Al (SoonerAl_at_somewhere.net.invalid)
Date: 10/11/04


Date: Mon, 11 Oct 2004 05:14:52 -0500

Additionally you might look at modifying the RCTICKET field in the invitation file if your *NOT*
behind a UPnP capable firewall/NAT/router...See this KB article for the file format...

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q300692

-- 
    Al Jarvi (MS-MVP Windows Networking)
Please post *ALL* questions and replies to the news group for the mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no rights...
"Robin Walker" <rdhw@cam.ac.uk> wrote in message news:ckdgeb$7bq$1@gemini.csx.cam.ac.uk...
> "TK" <sprdthword@hotmail.com> wrote in message news:OBuEKs2rEHA.3252@TK2MSFTNGP14.phx.gbl...
>>I have several machines behind a router and I have Remote Desktop set up
>> with port forwarding. I have had to change the listening ports on all but
>> one of the machines since my router only allows port forwarding, not
>> translating.
>> Now I am trying to use Remote Assistance on one of them, but when I receive
>> the request, there is no way I can see to tell it to use the assigned
>> listening port like I can with RDC - i.e. with RDC we type ip
>> address:listeningPort
>> Is there any way to make this work with Remote Assistance?
>
> Not sure what problem exactly you are having.
>
> With Remote Assistance, if you have PCs behind a NAT router, you must:
> - have UPnP enabled in the router;
> - have "UPnP Framework" checked as an Exception in Windows Firewall in the PCs.
>
> Then Remote Assistance should look after itself.  It does not always use a fixed port number like 
> Remote Desktop.  It sends the IP address and listening port number in the RA request ticket.
>
> -- 
> Robin Walker
> rdhw@cam.ac.uk
> 


Relevant Pages

  • Re: remote desktop connection
    ... Contact Linksys technical support for help with the UPnP issue on your router... ... Al Jarvi (MS-MVP Windows Networking) ... I am using Remote Assistance. ...
    (microsoft.public.windowsxp.work_remotely)
  • Re: Remote Assistance not working
    ... I tried one more time using the edit the request file ... I set prot forwarding in the router to 3389 and then ... >> I am unable to connect via Remote Assistance. ... >> exceptions for UPnP and Remote Assistance. ...
    (microsoft.public.windowsxp.work_remotely)
  • Re: Remote Assistance
    ... > "Remote Assistance connection could not be established because the ... If the Novice's PC is behind a NAT router, ... UPnP support must be enabled in the router; ... Exceptions enabled for UPnP Framework, and Remote Assistance. ...
    (microsoft.public.windowsxp.work_remotely)
  • Re: Remote Assistance through different listening port
    ... back into the machine in question and reset the listening port to the ... I have set the router to forward calls to that port to the ... I am using a D-Link DI-704P router which has a "virtual server" function ... >> Now I am trying to use Remote Assistance on one of them, ...
    (microsoft.public.windowsxp.work_remotely)
  • Re: Remote Assistance
    ... > DSL modem which has it's own IP address. ... like with a DSL or Cable modem? ... Yes, Remote Assistance can do all of this automatically, providing that the ... NAT router at the Novice's end has UPnP ...
    (microsoft.public.windowsxp.work_remotely)