Re: setting up RD without a VPN connection ?

From: Daniel Rascoe (danielrascoe_at_hotmail.com)
Date: 10/01/04 

Date: Fri, 1 Oct 2004 07:44:16 -0300

The client can NOT ping the host. I turned the firewall off to make sure it
wasn't the problem. If I can connect with the firewall off, then I'll try to
turn it on and still keep the RD connection. I am not certain that there are
no other software firewalls involved. But I am certain that the host
computer only has the WinXP SP2 firewall and that it is turned off. I got
the following info from www.pcpitstop.com
 Bandwidth down: 100 Kbits/sec
Bandwidth up: 346 Kbits/sec
Average Ping: 153 ms
Ping Loss: 0%
TCP Receive Window: (default)
External IP Address: 200.xxx.xx.xx
Internal IP Address: 10.xx.xx.xxx
Browser: MSIE 6.0; SV1
IE current cache: 54 MB
IE max cache: 80 MB

I put Xs in for some of the numbers above for security reasons.
http://www.whatismyip.com/ gives me that same IP address as the above
external IP address.
I'm pretty knowledgeable with PCs but not with networking. Thank you for
your help.

Daniel

--------------------------------------------
"Bill Sanderson" <Bill_Sanderson@msn.com.plugh.org> wrote in message
news:OLiQIJ1pEHA.3988@tk2msftngp13.phx.gbl...
> Can the client ping the host machine?
>
> Running with no firewall at all is risky.
>
> Are you certain that there are no other software firewalls involved? Have
> you checked that the IP address as seen by the host is the same IP address
> as seen by going to :
>
> http://whatismyip.com/
>
> from the host--I'm trying to be sure that the ISP isn't running a
> transparent proxy.
>
>
> "Daniel Rascoe" <danielrascoe@hotmail.com> wrote in message
> news:O70QMl0pEHA.592@TK2MSFTNGP11.phx.gbl...
>> The client cannot connect to the host. This is over the public internet.
>> The client is in New Jersey. The host is in Rio de Janeiro, Brazil. The
>> connection in Brazil is very slow, sometimes as slow as 20 kbps with high
>> ping times. The client is running Win2K SP4. The host is running WinXP
>> Pro SP2. Remote Desktop is enabled in the remote tab of the system
>> control panel. The client is using the remote desktop client software and
>> is typing in the IP of the host to try to connect. Offhand I don't
>> remember the exact text of the error message but it was generic sounding,
>> "unable to estable a connection". The host has the windows firewall
>> turned off. The host is directly connected to the internet and is not
>> using a router. What other details would be helpful in diagnosing the
>> problem?
>>
>> Thanks for the reply.
>>
>> Daniel
>>
>> "Sooner Al" <SoonerAl@somewhere.net.invalid> wrote in message
>> news:OKaBkSzpEHA.3668@TK2MSFTNGP15.phx.gbl...
>>> What error or problem are you having? Be specific as possible. Is this
>>> over a LAN? Is this over the public internet? Is Remote Desktop enabled
>>> on the XP Pro box? How are you calling from the W2K box to the XP Pro
>>> box, ie. using the IP of the XP box or a host name?
>>>
>>> If the XP Pro box is behind a firewall/NAT/router you need to open TCP
>>> Port 3389. Call using the public IP of the firewall/NAT/router. Also, is
>>> the SP2 Windows Firewall enabled? If so, you need to get into the
>>> "Exceptions" window and configure Remote Desktop by checking the
>>> checkbox.
>>>
>>> --
>>> Al Jarvi (MS-MVP Windows Networking)
>>>
>>> Please post *ALL* questions and replies to the news group for the mutual
>>> benefit of all of us...
>>> The MS-MVP Program - http://mvp.support.microsoft.com
>>> This posting is provided "AS IS" with no warranties, and confers no
>>> rights...
>>>
>>> "Daniel Rascoe" <danielrascoe@hotmail.com> wrote in message
>>> news:uWcXgOzpEHA.3464@TK2MSFTNGP14.phx.gbl...
>>>>I want to remotely control a computer that has Windows XP Pro SP2 on it.
>>>>I'd like to use remote desktop in the simpliest configuration. Can I use
>>>>RD without a VPN connection? Should I be using something other than RD?
>>>>FYI, the client computer is running windows 2000 pro SP4. I've followed
>>>>the directions at
>>>> http://www.microsoft.com/windowsxp/using/mobility/getstarted/remoteintro.mspx
>>>> But I can't seem to get RD to work.
>>>>
>>>> Daniel
>>>>
>>>
>>
>>
>
>

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