Re: Unrestricted access using Remote Assistance
From: Chris Henderson (please_at_dont.ask.com)
Date: 09/08/04
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Date: Wed, 8 Sep 2004 09:44:11 -0700
Hi Jim,
Unfortunatly I dont have much of a choice when it comes to using Remote
Assistance. I dont program either although I do some light scripting. It
was my lifes ambition to program but somehow I wound up working with this
network stuff ;-)
Chris
"Jim Hubbard" <reply@groups.please> wrote in message
news:F%dZc.52583$%n4.48371@bignews6.bellsouth.net...
> Hi Chris,
>
> If you use ultraVNC (open source so that your company can be in
> complete
> control), it comes with something called a repeater that allows many users
> to connect to one desktop. Neither Remote Desktop or Remote Assistance
> allow more than 1 user to connect to the client PC.
>
> I support several small businesses myself and I can see why you may
> need
> this type of functionality. I know you can relate when I say that some
> users have the damnedest time doing the simplest tasks. It is just better
> to do it yourself, when you can.
>
> It seems you need to do 2 things.....
>
> 1) You need the PCs to check with a server to see if anyone is trying
> to connect to it. If so, it should initiate a Remote Assistance
> connection
> to the PC that is trying to communicate with (or take over) it.
>
> 2) All screens that require user interaction need to be intercepted
> and
> need to have simulated user interaction. This will require stopping all
> user input (VERY) temporarily while the input is done for the user.
>
> What languages do you program in? I may be able to throw something
> together for you. We are working on a similar solution.
>
> Jim Hubbard
>
> "Chris Henderson" <please@dont.ask.com> wrote in message
> news:%23KxpxX4jEHA.3944@tk2msftngp13.phx.gbl...
>> Hi Jim,
>>
>> These are all XP Professional machines. VNC's a great product but they
> dont
>> want to use it here due to the extra overhead and support issues.
>> What we're currently using is NetSupport wich allows multiple people to
>> connect remotely to a workstastion and control the workstation without
>> any
>> prompting. User or console mode is the key here as we want to be
> assisting
>> people so they can view us. Remote Assistance is great with one
>> exeption,
>> we dont want to have to wait on the user to give us permission to access
>> their desktop or gain full control over the desktop.
>>
>> Chris
>>
>> "Jim Hubbard" <reply@groups.please> wrote in message
>> news:0cdYc.39812$%n4.13549@bignews6.bellsouth.net...
>> > Right. It seemed to me that he wanted to combine the two somewhat. By
>> > his
>> > posting he seemed to desire the login functionality of Remote Desktop
>> > by
>> > simulating user activity with Remote Assistance.
>> >
>> > He never answered my question to whether the machines to be controlled
>> > were
>> > XP Home edition or not.
>> >
>> > I am wondering why he isn't using VNC. If it's on a LAN, the speed is
>> > acceptable - although it is lacking in some of Remote Desktops features
>> > like
>> > drive sharing, sound redirection, etc..
>> >
>> >
>> > "Jeffrey Randow (MVP)" <jeffreyr-support@remotenetworktechnology.com>
>> > wrote
>> > in message news:pt32j0d2tj7vsg9gllk2f4ih14igdcv824@4ax.com...
>> >> Remote Assistance and Remote Desktop are two somewhat different
>> >> creatures...
>> >>
>> >> Jeffrey Randow (Windows Networking & Smart Display MVP)
>> >> jeffreyr-support@remotenetworktechnology.com
>> >>
>> >> Please post all responses to the newsgroups for the benefit
>> >> of all USENET users. Messages sent via email may or may not
>> >> be answered depending on time availability....
>> >>
>> >> Remote Networking Technology Support Site -
>> >> http://www.remotenetworktechnology.com
>> >> Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone
>> >> On Thu, 26 Aug 2004 12:33:40 -0400, "Jim Hubbard"
>> >> <reply@groups.please> wrote:
>> >>
>> >> >My bad. I thought he meant Remote Anything.
>> >> >
>> >> >I am used to referring to the XP remote capabilities as Remote
> Desktop.
>> >> >
>> >> >
>> >> >
>> >> >"Sooner Al" <SoonerAl@somewhere.net.invalid> wrote in message
>> >> >news:%23GiB3a1iEHA.704@TK2MSFTNGP09.phx.gbl...
>> >> >> Remote Assistance is built-in to the XP OS...Its free, you just pay
>> >> >> for
>> >> >the OS...:-)
>> >> >>
>> >> >> --
>> >> >> Al Jarvi (MS-MVP Windows Networking)
>> >> >>
>> >> >> Please post *ALL* questions and replies to the news group for the
>> > mutual
>> >> >benefit of all of us...
>> >> >> The MS-MVP Program - http://mvp.support.microsoft.com
>> >> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> >rights...
>> >> >>
>> >> >> "Jim Hubbard" <reply@groups.please> wrote in message
>> >> >> news:OgcXc.21038$N11.14458@bignews5.bellsouth.net...
>> >> >> > RA is free now?
>> >> >> >
>> >> >> > "Chris Henderson" <please@dont.ask.com> wrote in message
>> >> >> > news:OsqjhitiEHA.3944@tk2msftngp13.phx.gbl...
>> >> >> >> Hi Jim,
>> >> >> >>
>> >> >> >> It's not a way to look over people shoulders as much as we
>> >> >> >> currently
>> >> >have
>> >> >> >> this method and it will take some adjustment for our admins. RA
> is
>> >> >pretty
>> >> >> >> good for free though, I'll say that.
>> >> >> >>
>> >> >> >> Thanks,
>> >> >> >>
>> >> >> >> Chris
>> >> >> >>
>> >> >> >> "Jim Hubbard" <reply@groups.please> wrote in message
>> >> >> >> news:fWSWc.15529$N11.15092@bignews5.bellsouth.net...
>> >> >> >> > Are these machines XP Home edition? As you probably know, XP
> Pro
>> > can
>> >> >> >> > accept
>> >> >> >> > a connection with the proper account authentication.
>> >> >> >> >
>> >> >> >> > You can detect the user authorization screens and use window
>> >> >detection
>> >> >> > and
>> >> >> >> > sendkeys to simulate a user's response to the screens, but
>> >> >> >> > this
>> > will
>> >> >> >> > require
>> >> >> >> > an additional app. This will also display the authorization
>> >> >screens -
>> >> >> > but
>> >> >> >> > that should be OK since the users won't be there (as you
>> >> >> >> > stated
>> >> >> >> > in
>> >> >your
>> >> >> >> > other post on this subject).
>> >> >> >> >
>> >> >> >> > If you are actually looking for a way to look over a user's
>> > shoulder
>> >> >> > while
>> >> >> >> > they work (without their knowledge), Remote Desktop is not the
>> >> >> > application
>> >> >> >> > to use for that purpose.
>> >> >> >> >
>> >> >> >> > Jim Hubbard
>> >> >> >> >
>> >> >> >> > "Chris Henderson" <please@dont.ask.com> wrote in message
>> >> >> >> > news:O2KP$JgiEHA.536@TK2MSFTNGP11.phx.gbl...
>> >> >> >> >> I was wondering if you knew if there was a way or hack to
>> >> >> >> >> turn
>> > off
>> >> >the
>> >> >> >> >> authentication on the client side and allow the administrator
> to
>> >> >> > connect
>> >> >> >> >> without getting the "Your network administrator would like to
>> > view
>> >> >your
>> >> >> >> >> screen" message" and again overried the message for full
>> >> >> >> >> control.
>> >> >> >> >>
>> >> >> >> >> Thanks in advance,
>> >> >> >> >>
>> >> >> >> >> Chris
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >> >
>> >> >> >> >
>> >> >> >>
>> >> >> >>
>> >> >> >
>> >> >> >
>> >> >>
>> >> >
>> >>
>> >
>> >
>>
>>
>
>
- Next message: Chris Henderson: "Re: Unrestricted access using Remote Assistance"
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- In reply to: Jim Hubbard: "Re: Unrestricted access using Remote Assistance"
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