Re: Unrestricted access using Remote Assistance

From: Bill Sanderson (Bill_Sanderson_at_msn.com.plugh.org)
Date: 09/04/04 

Date: Fri, 3 Sep 2004 22:31:08 -0400

It sounds to me as though the "offer remote assistance" mode of using RA,
which is available to users in a domain--might be what you are looking for.
Use that term to look it up in Help and Support.

"Chris Henderson" <please@dont.ask.com> wrote in message
news:%23KxpxX4jEHA.3944@tk2msftngp13.phx.gbl...
> Hi Jim,
>
> These are all XP Professional machines. VNC's a great product but they
> dont want to use it here due to the extra overhead and support issues.
> What we're currently using is NetSupport wich allows multiple people to
> connect remotely to a workstastion and control the workstation without any
> prompting. User or console mode is the key here as we want to be
> assisting people so they can view us. Remote Assistance is great with one
> exeption, we dont want to have to wait on the user to give us permission
> to access their desktop or gain full control over the desktop.
>
> Chris
>
> "Jim Hubbard" <reply@groups.please> wrote in message
> news:0cdYc.39812$%n4.13549@bignews6.bellsouth.net...
>> Right. It seemed to me that he wanted to combine the two somewhat. By
>> his
>> posting he seemed to desire the login functionality of Remote Desktop by
>> simulating user activity with Remote Assistance.
>>
>> He never answered my question to whether the machines to be controlled
>> were
>> XP Home edition or not.
>>
>> I am wondering why he isn't using VNC. If it's on a LAN, the speed is
>> acceptable - although it is lacking in some of Remote Desktops features
>> like
>> drive sharing, sound redirection, etc..
>>
>>
>> "Jeffrey Randow (MVP)" <jeffreyr-support@remotenetworktechnology.com>
>> wrote
>> in message news:pt32j0d2tj7vsg9gllk2f4ih14igdcv824@4ax.com...
>>> Remote Assistance and Remote Desktop are two somewhat different
>>> creatures...
>>>
>>> Jeffrey Randow (Windows Networking & Smart Display MVP)
>>> jeffreyr-support@remotenetworktechnology.com
>>>
>>> Please post all responses to the newsgroups for the benefit
>>> of all USENET users. Messages sent via email may or may not
>>> be answered depending on time availability....
>>>
>>> Remote Networking Technology Support Site -
>>> http://www.remotenetworktechnology.com
>>> Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone
>>> On Thu, 26 Aug 2004 12:33:40 -0400, "Jim Hubbard"
>>> <reply@groups.please> wrote:
>>>
>>> >My bad. I thought he meant Remote Anything.
>>> >
>>> >I am used to referring to the XP remote capabilities as Remote Desktop.
>>> >
>>> >
>>> >
>>> >"Sooner Al" <SoonerAl@somewhere.net.invalid> wrote in message
>>> >news:%23GiB3a1iEHA.704@TK2MSFTNGP09.phx.gbl...
>>> >> Remote Assistance is built-in to the XP OS...Its free, you just pay
>>> >> for
>>> >the OS...:-)
>>> >>
>>> >> --
>>> >> Al Jarvi (MS-MVP Windows Networking)
>>> >>
>>> >> Please post *ALL* questions and replies to the news group for the
>> mutual
>>> >benefit of all of us...
>>> >> The MS-MVP Program - http://mvp.support.microsoft.com
>>> >> This posting is provided "AS IS" with no warranties, and confers no
>>> >rights...
>>> >>
>>> >> "Jim Hubbard" <reply@groups.please> wrote in message
>>> >> news:OgcXc.21038$N11.14458@bignews5.bellsouth.net...
>>> >> > RA is free now?
>>> >> >
>>> >> > "Chris Henderson" <please@dont.ask.com> wrote in message
>>> >> > news:OsqjhitiEHA.3944@tk2msftngp13.phx.gbl...
>>> >> >> Hi Jim,
>>> >> >>
>>> >> >> It's not a way to look over people shoulders as much as we
>>> >> >> currently
>>> >have
>>> >> >> this method and it will take some adjustment for our admins. RA is
>>> >pretty
>>> >> >> good for free though, I'll say that.
>>> >> >>
>>> >> >> Thanks,
>>> >> >>
>>> >> >> Chris
>>> >> >>
>>> >> >> "Jim Hubbard" <reply@groups.please> wrote in message
>>> >> >> news:fWSWc.15529$N11.15092@bignews5.bellsouth.net...
>>> >> >> > Are these machines XP Home edition? As you probably know, XP
>>> >> >> > Pro
>> can
>>> >> >> > accept
>>> >> >> > a connection with the proper account authentication.
>>> >> >> >
>>> >> >> > You can detect the user authorization screens and use window
>>> >detection
>>> >> > and
>>> >> >> > sendkeys to simulate a user's response to the screens, but this
>> will
>>> >> >> > require
>>> >> >> > an additional app. This will also display the authorization
>>> >screens -
>>> >> > but
>>> >> >> > that should be OK since the users won't be there (as you stated
>>> >> >> > in
>>> >your
>>> >> >> > other post on this subject).
>>> >> >> >
>>> >> >> > If you are actually looking for a way to look over a user's
>> shoulder
>>> >> > while
>>> >> >> > they work (without their knowledge), Remote Desktop is not the
>>> >> > application
>>> >> >> > to use for that purpose.
>>> >> >> >
>>> >> >> > Jim Hubbard
>>> >> >> >
>>> >> >> > "Chris Henderson" <please@dont.ask.com> wrote in message
>>> >> >> > news:O2KP$JgiEHA.536@TK2MSFTNGP11.phx.gbl...
>>> >> >> >> I was wondering if you knew if there was a way or hack to turn
>> off
>>> >the
>>> >> >> >> authentication on the client side and allow the administrator
>>> >> >> >> to
>>> >> > connect
>>> >> >> >> without getting the "Your network administrator would like to
>> view
>>> >your
>>> >> >> >> screen" message" and again overried the message for full
>>> >> >> >> control.
>>> >> >> >>
>>> >> >> >> Thanks in advance,
>>> >> >> >>
>>> >> >> >> Chris
>>> >> >> >>
>>> >> >> >>
>>> >> >> >
>>> >> >> >
>>> >> >>
>>> >> >>
>>> >> >
>>> >> >
>>> >>
>>> >
>>>
>>
>>
>
>

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