Re: Remote Assistance Feature of XP

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Russ (russstodieck_at_sbcglobal.net)
Date: 08/06/04 

Date: Fri, 06 Aug 2004 03:17:54 GMT

Thanks.. Good info. I had a friend of mine request remote assistance and I
was able see his desktop. However, it would not work in the reverse. I
assume my linksys router is not allowing access to my computer.

I have added to the port forwarding page port 3389 and my internal ip
address...But it still does not work.. Still investigating proper setup of
the router..

"RoadRunner" <gabriel.stan@earthlink.net> wrote in message
news:%23UKNxXbeEHA.3680@TK2MSFTNGP11.phx.gbl...
>
http://www.microsoft.com/resources/documentation/WindowsServ/2003/datacenter/proddocs/en-us/Default.asp?url=/resources/documentation/WindowsServ/2003/datacenter/proddocs/en-us/ra_server_close_port.asp
>
> "Mike" <anonymous@discussions.microsoft.com> wrote in message
> news:869b01c47825$16cec830$a301280a@phx.gbl...
> >
> > >-----Original Message-----
> > >My daughter is getting ready to go to the university so
> > instead of buying
> > >pcanywhere, I thought I would try to make this remote
> > assistance feature
> > >work in XP. I launch Remote Assistance, we communicate
> > via MSN messenger no
> > >problem. She sends a request to me for assistance and I
> > accept. But,
> > >nothing happens after that. I do have a router at my
> > house with a firewall
> > >and it may be preventing this connectivity.
> > >
> > >What is my next step to making this work?
> > >
> > >Thanks,
> > >Russ
> > >
> > >
> > >.
> > >You will probably need to use the web utility for your
> > router and forward port 3389. Further, if you have XP's
> > firewall turned on you will have to go into settings and
> > turn on port 3389 there also.
>
>
>